Gabriel Freitas
Galt,CA
Summary
Adept Project Manager with a proven track record at PJI Construction, showcasing exceptional skills in project planning and client relations. Excelled in delivering projects on time, enhancing customer satisfaction, and leading teams to success. Demonstrated advanced problem-solving and effective communication, ensuring over 90% project approval rates.
Overview
7
7
years of professional experience
Work History
Project Manager
PJI Construction
Antioch, CA
08.2020 - 07.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Server/busser
Boardwalk Grill
Discovery Bay, CA
02.2018 - 01.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Busser
Black Angus
Brentwood, CA
02.2017 - 11.2017
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Education
Liberty High School
Brentwood, CASkills
Project Management
Project Planning
Project planning and development
Project Scheduling
Client Relations
Advanced problem solving
Timeline
Project Manager
PJI Construction
08.2020 - 07.2024
Server/busser
Boardwalk Grill
02.2018 - 01.2019
Busser
Black Angus
02.2017 - 11.2017
Liberty High School