Gabriel Gadzikowski
Sunnyvale,CA
Summary
I can show up on time to work. I can solve problems, I am able to learn hands on with anything out of the ordinary. I can work as a team with others to figure out what to do to either resolve issues or make the impossible possible. I have conflict and resolution skills
Overview
5
5
years of professional experience
Work History
Volunteer Station Host
Host Association Of California
06.2022 - Current
- Escorted Amtrak long distance train passengers to the platform.
- Sorted Amtrak long distance train riders by coach and first class.
- Prepared Amtrak long distance passengers for train arrival to help keep Amtrak running on schedule.
- Informed Conductors/On-Board Services of rider special needs that were revealed to me in the rider sorting process.
- Assisted Train crews and CSRs by being an information link and question filterer between transit employees and customers.
- Answered customer questions about Transit options, destinations, departure, and arrival times for trains and buses.
- Resolved Rider issues to enhance customer satisfaction with transportation agencies operating out of San Jose Dirdon Station and Emeryville Station.
Cashier
Boston Market
09.2019 - Current
- Collected and authorized payments of guests. Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
High School Varsity Football Team Waterboy
Wilcox High School Football Team
05.2018 - 11.2018
- Promoted hydration during football games and practices.
- Prepared and distributed water for/to athletes and coaches.
- Organized coolers and drink vessels to meet team hydration needs.
- Maintained hydration equipment and inventory to avoid accidents, mishaps and damage.
Education
High School Diploma -
Adrian Wilcox High School
Santa Clara, CA06.2019
Skills
- Customer Service - Assisting passengers by providing information as to which method of transportation is best depending on what their final destination is
- Greeting and Escorting Guests - Sometimes I'd greet those passing by and escort them to which platform or bus stop to go to
- Tact and Diplomacy - If for any reason a customer is displeased that they missed their train or anything of that nature I use a calm demeanor to help deescalate the situation as well as help come up with a resolution to the matter
Accomplishments
In High School I was awarded the public service award for what I've done to help out around the school. For Example I would assist security by lining students up for getting them on the bus, playing music in the cafeteria, being water boy for the high school football team.
Timeline
Volunteer Station Host
Host Association Of California
06.2022 - Current
Cashier
Boston Market
09.2019 - Current
High School Varsity Football Team Waterboy
Wilcox High School Football Team
05.2018 - 11.2018
High School Diploma -
Adrian Wilcox High School
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