Gabriel Garcia
Bronx
Summary
Highly personable, motivated, and customer-focused professional with experience in hosting and sales. Adept at creating welcoming environments, delivering exceptional customer service, and driving sales through effective communication and relationship-building. Skilled in handling guest inquiries, managing reservations, and promoting products or services to enhance customer satisfaction, and revenue. A team player with a strong ability to multitask in fast-paced environments, while maintaining professionalism and attention to detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Salesman/Stock
Footlocker
The Bronx
06.2021 - Current
- Reset store displays for special events and seasonal merchandise changes.
- Educated customers on product features and technical details to highlight benefits.
- Addressed customer questions and concerns regarding products and services.
- Coordinated delivery schedules with logistics teams to ensure timely delivery of goods.
Health Benefit Representative
Fidelis Care
Yonkers
04.2023 - 08.2024
- Tracked customer preferences and updated records accordingly.
- Created presentations to educate customers about available health benefit plans.
- Built successful referral network of company representatives, third-party administrators and benefits providers.
- Generated reports on enrollment activity and presented findings to senior leadership.
- Provided beneficiaries with information about plan benefits and eligibility determinations.
Server/Host
Yard House
Nyack
03.2021 - 05.2023
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Greeted guests and provided menus.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Provided exceptional service to high volume of daily customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Volunteer Firefighter
Sparkill Palisades Fire Department
02.2019 - 06.2022
- Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
- Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Held nozzles and directed streams of fog, chemicals or water to combat fires.
- Administered emergency treatment and medical care to people injured in accidents and fires.
Inventory
Best Buy
West Nyack
10.2019 - 01.2021
- Maintained office supplies inventory by checking stock to determine inventory level.
- Analyzed sales history to determine optimal inventory levels and identify potential inventory issues.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Performed routine inventory checks on merchandise.
- Restocked inventory as needed.
- Tracked inventory levels for all products.
Pool Attendant
Plaza 400
New York
06.2019 - 09.2019
- Educated guests on proper pool etiquette and safety procedures.
- Assisted in setting up chairs, umbrellas, tables, and other items needed for events or gatherings.
- Collaborated with lifeguards to enforce safety protocols as set out by management.
- Set up pool umbrellas, loungers and other pieces of furniture.
- Inspected equipment regularly to ensure proper functioning.
- Patrolled recreational areas before athletes, patrons and general public arrived to identify potential safety hazards.
Education
Bachelor Degree - Criminal Justice, Communication Arts
Saint Thomas Aquinas College
Sparkill05.2022
Skills
- Multi-tasker
- Dedicated team player
- Multiple-language speaker
- Microsoft expert
- Customer engagement
- Time management
- Cold calling
- Event coordination
- Conflict resolution
- Communication skills
- Attention to detail
- Strong work ethic
- Hospitality service expertise
- Server training
Certification
- Drivers license
- Certified Assistor by the New York State of Health
- Microsoft Office Specialist Certification
Languages
- English
- Spanish
Timeline
Health Benefit Representative
Fidelis Care
04.2023 - 08.2024
Salesman/Stock
Footlocker
06.2021 - Current
Server/Host
Yard House
03.2021 - 05.2023
Inventory
Best Buy
10.2019 - 01.2021
Pool Attendant
Plaza 400
06.2019 - 09.2019
Volunteer Firefighter
Sparkill Palisades Fire Department
02.2019 - 06.2022
Bachelor Degree - Criminal Justice, Communication Arts
Saint Thomas Aquinas College
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