Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Gonzalez Gomez

WALNUT CREEK,California

Summary

At Morrison Living, I excelled as a Lead Server by spearheading team operations and enhancing customer satisfaction through meticulous attention to detail and effective problem-solving. I fostered a collaborative environment that significantly improved service delivery and drove efforts to solidify customer loyalty and operational efficiency. My responsibilities involved coordinating service efforts across various settings, ranging from large banquets to casual dining rooms, where I ensured a structured and balanced approach to meet the needs of both patrons and team members.


While working full-time, I also pursued a full course load at Diablo Valley College, successfully completing prerequisites for nursing school. Additionally, I attended Contra Costa Medical Career College, where I completed 40 hours of hands-on phlebotomy training and achieved a perfect 4.0 GPA. I take pride in my ability to remain calm under pressure, using challenges as opportunities to further hone my skills and abilities. My goal is to apply this resilience and dedication to deliver efficient, high-quality care to every patient.

Overview

1
1
year of professional experience

Work History

Lead Server

Morrison Living
08.2022 - 01.2024
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.

Education

NHA Certificate - Phlebotomy CPT I

Contra Costa Medical Career College
Antioch
08.2024

High School Diploma -

De La Salle High School
Concord, CA
05.2022

Public Health

Diablo Valley College
Pleasant Hill, CA
05.2025

Skills

  • Problem-Solving
  • Attention to Detail
  • Team Leadership
  • BLS Certified
  • Dermal Punctures
  • Infection control measures
  • Routine venipuncture procedure with WIS, ETS and syringe method
  • Transport and processing of blood and non blood specimens

Timeline

Lead Server

Morrison Living
08.2022 - 01.2024

NHA Certificate - Phlebotomy CPT I

Contra Costa Medical Career College

High School Diploma -

De La Salle High School

Public Health

Diablo Valley College
Gabriel Gonzalez Gomez