At Morrison Living, I excelled as a Lead Server by spearheading team operations and enhancing customer satisfaction through meticulous attention to detail and effective problem-solving. I fostered a collaborative environment that significantly improved service delivery and drove efforts to solidify customer loyalty and operational efficiency. My responsibilities involved coordinating service efforts across various settings, ranging from large banquets to casual dining rooms, where I ensured a structured and balanced approach to meet the needs of both patrons and team members.
While working full-time, I also pursued a full course load at Diablo Valley College, successfully completing prerequisites for nursing school. Additionally, I attended Contra Costa Medical Career College, where I completed 40 hours of hands-on phlebotomy training and achieved a perfect 4.0 GPA. I take pride in my ability to remain calm under pressure, using challenges as opportunities to further hone my skills and abilities. My goal is to apply this resilience and dedication to deliver efficient, high-quality care to every patient.