Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager

Gabriel Guerra

Orlando,FL

Summary

Diligent Desired Position with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Customer-oriented General Manager with Number years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

14
14
years of professional experience

Work History

General Manager

Under Armour
Orlando, FL
08.2021 - 10.2025
  • Hit a high-water mark for sales in FY24 in my apparel store.
  • #1 Volume store and comp increase in FY24.
  • Oversaw both the footwear location and the apparel location at the Vineland Premium Outlets.
  • Lead Corporate Executive walkthroughs
  • Managed a team of 16 managers
  • Mapped all store departments in preparation of floor concepts.
  • Created weekly agenda for district calls and lead the calls.
  • Took on additional responsibilities as the District ADP point person
  • Supported the district in training and supporting the district in completing schedules on our ADP system.
  • Oversaw complete renovation of our store in FY23
  • Created an environment of professional growth. In FY24 I oversaw 10 internal promotions including 2 Store Manager positions. In FY25, we have already had 5 internal promotions.
  • Oversaw both the Apparel store and Footwear Store from my start until September 2023.
  • The company restructured and had GMs oversee the larger apparel stores within a center.

Store Manager

Tommy Hilfiger
Orlando, FL
12.2015 - 08.2021
  • Increased store sales to plan and LY in 2017. Finishing as the #1 store in the company in my 3 full years as a store manager.
  • Lead Corporate Executive walkthroughs
  • Managed a team of 14 managers
  • Mapped all store departments in preparation of floor concepts.
  • In 2017 and 2018 took on additional responsibilities as the District Marketing Ambassador
  • Supported DM in holding district stores to Marketing Goals in FY17 and FY18.
  • District Marketing Calls and had monthly TBs with district stores.
  • Reach all District Marketing goals for events and partnerships in FY17 & FY18
  • Oversaw complete renovation of our store in FY18
  • Implemented a new Brand Ambassador position to elevate customer experience in a new elevated shopping outlet experience.

Manager of HR, Operations, and Sales

Tommy Hilfiger
Orlando, FL
08.2014 - 12.2015
  • Scheduled a staff size of 200 plus associates.
  • Create spreadsheets for trainings and communication of sales.
  • Exceeded company goals for Customer Data Capture at POS.
  • Researched current and past business performance using online systems and available reports.
  • Had several associates promoted under my supervision into higher roles within the company
  • Sourced and created recruiting opportunities with local educational organizations and non-profit organizations.
  • Created operational practices to improve store audit performance, which has led to passing audit scores for 4 years running.
  • Helped in establishing marketing initiatives: Orlando City Soccer Partnership & Concierge Room Shuttle Bus Program.
  • Established training outline for onboarding new hires.
  • Was a leader for the district inventory in 2014 & 2015. Including building entire schedule for the district and training the staff on how to properly utilize the inventory tools for counting.

Manager of Human Resources

Ralph Lauren Factory Store
Orlando, FL
11.2011 - 08.2014
  • Scheduled a staff size of +200 plus associates.
  • Conducted staff meetings with sales personnel to introduce new merchandise.
  • Assisted Corporate HR partners in creating appraisal forms for the field.
  • Lead regional calls on appraisal process and piloted initiatives.
  • Had several associates promoted under my supervision into higher roles within the company

Customer Service Manager

Ralph Lauren Factory Store
Orlando, FL
08.2011 - 11.2011
  • Facilitated all onboarding training
  • Developed methods to teach individuals customer service
  • Completed observations on staff to redirect selling behaviors
  • Created presentations for staff recognition

Education

High School Diploma - Genealogy

St Patrick High School
Chicago, IL
06.1992

Skills

Sales strategy

Team leadership

Project management

Customer experience

Staff training

Performance tracking

Operational efficiency

Store renovations

Budget management

Marketing initiatives

Inventory control

Scheduling optimization

Data analysis

Talent development

Recruitment strategies

Merchandising concepts

Process improvement

Communication skills

Leadership and team building

Problem resolution

Operations management

Team player

Efficient multi-tasker

Effective leader

Time management

Training and coaching

Staff management

Customer relations

Training and development

Relationship building

Staff training/development

Customer relationship management

Staff supervision

Goal setting

Employee scheduling

Verbal and written communication

Staff training and development

P&L management

Team training and development

Motivation

Schedule management

Strategic planning

Performance improvement

Employee development

Staffing

Performance evaluations

Recruitment

Interpersonal skills

Sales expertise

Sales analysis

Sound judgment

Loss prevention

Bilingual

Languages

Spanish
Native or Bilingual

Timeline

General Manager

Under Armour
08.2021 - 10.2025

Store Manager

Tommy Hilfiger
12.2015 - 08.2021

Manager of HR, Operations, and Sales

Tommy Hilfiger
08.2014 - 12.2015

Manager of Human Resources

Ralph Lauren Factory Store
11.2011 - 08.2014

Customer Service Manager

Ralph Lauren Factory Store
08.2011 - 11.2011

High School Diploma - Genealogy

St Patrick High School
Gabriel Guerra