Eric Myers
Cross Plains
Summary
Dynamic general manager with a strong track record in driving revenue growth and optimizing customer experiences in fast-paced environments. Successfully exceeded sales targets through strategic promotions, community engagement, and staff training, fostering an environment of performance excellence.
Overview
21
21
years of professional experience
Work History
General Manager
Sky Zone
Madison
05.2024 - 05.2026
- Led all aspects of operations with a strong focus on driving revenue, optimizing guest experience, and surpassing sales goals in a fast-paced entertainment environment.
- Exceeded monthly and quarterly sales targets through strategic promotions, upselling, and group event outreach, enhancing revenue generation.
- Executed local marketing initiatives, partnerships, and community events to drive foot traffic and elevate brand visibility.
- Trained staff in sales techniques and customer service, improving conversions and increasing per-guest spend.
Independent Sales Consultant
NotoriousEMC LLC
Charlotte
10.2020 - 04.2024
- Facilitated high-value deals for premium brands through strategic, relationship-driven sales.
- Helping premium brands close high-value deals through strategic, relationship-driven sales.
- Maintained a consistent 6-figure monthly revenue pipeline for clients through effective lead qualification and relationship-based selling.
- Onboarded and successfully sold for 7-figure brands, including business coaches, masterminds, and digital marketing agencies.
- Sustained 6-figure monthly revenue pipeline for clients by implementing effective lead qualification and relationship-based selling.
- Reduced no-show rates by 20% through enhanced pre-call engagement strategies.
- Earned client recognition for delivering exceptional customer experience while achieving aggressive revenue goals.
Director of Food & Beverage
Hilton Executive Park
Charlotte
11.2019 - 06.2020
- Directed food and beverage operations for high-volume, multi-functional event and banquet facility, enhancing service quality and guest satisfaction.
- Led menu development and culinary initiatives, merging creativity with cost-efficiency to enhance profitability and brand identity.
- Developed and implemented standard operating procedures and training programs to ensure consistency, service quality, and operational efficiency.
Senior Manager of Food & Beverage
Fluno Center for Executive Education
Madison
11.2015 - 02.2019
- Achieved a 44% increase in revenue of the 'Smitty's Study Pub' over the course of 15 months.
- Collaborated with Executive Chef to develop seasonal menus and design beverage program featuring signature beverages that enhanced guest experience.
- Partnered with owners on budget forecasts and revenue planning, implementing cost control strategies to maintain financial health of facility.
- Managed operations of multi-functional hotel, banquet facility, convention, and training center to optimize service delivery.
Assistant General Manager
Abuelos Mexican Restaurant
Middleton
07.2008 - 04.2015
- Managed front- and back-of-house operations with a team of 30+ employees, achieving high standards in service excellence and food quality.
- Ensured compliance with health and safety standards, maintaining zero critical violations during health inspections.
- Assisted General Manager in meeting quarterly performance goals for labor, sales, and operational KPIs.
Bartender/Manager
Angelic Brewing Company
Madison
05.2005 - 07.2008
- Certified in responsible alcohol service (e.g., TIPS, ServSafe), ensuring legal compliance and guest safety.
- Achieved certification in responsible alcohol service (e.g., TIPS, ServSafe) to ensure legal compliance and enhance guest safety.
- Coordinated local store marketing efforts to increase traffic during off-peak hours.
Education
Employee Management Certification -
UW-Madison Center for Executive Education
Madison11-2017
Skills
- High-Ticket Sales & Closing
- Sales strategy
- Revenue Growth Strategy
- Premium Offer Negotiation
- Growth strategy
- Strategic Planning & Execution
- Upselling techniques
- Team Leadership & Development
- Staff training
- Sales Management Tools
- Process Improvement
- Local Marketing Strategy
- Sales strategies
- Staff training programs
- Digital Marketing Basics
- CRM
Timeline
General Manager
Sky Zone
05.2024 - 05.2026
Independent Sales Consultant
NotoriousEMC LLC
10.2020 - 04.2024
Director of Food & Beverage
Hilton Executive Park
11.2019 - 06.2020
Senior Manager of Food & Beverage
Fluno Center for Executive Education
11.2015 - 02.2019
Assistant General Manager
Abuelos Mexican Restaurant
07.2008 - 04.2015
Bartender/Manager
Angelic Brewing Company
05.2005 - 07.2008
Employee Management Certification -
UW-Madison Center for Executive Education