Versatile Leader offering five year track record of overseeing and managing multiple retail areas to meet business objectives. Strong knowledge of budget administration, business development and key decision making. Disciplined and forward-thinking manager with excellent communication and team-building skills.
Responsible for over 2/3 of salesfloor and backroom including apparel. Led team of 40+ team members and 3 team leaders. Ability to manage multiple businesses and balance team members in each area to create an exceptional guest experience. Led all hiring and schedule writing.
Direct report for over 40 Team Members. Focus on creating excellent guest experience and first impressions. Responsible for all front of store operations including driving company programs (Target credit cards, Guest Loyalty program, Order pick up). Maintained high standards through coaching and accountability.
One of two trainers within district
Responsible for all store operations and driving all company programs with large focus around team building and creating an inclusive and diverse store culture. Direct manager of over 85 associates and two assistant managers. Job responsibilities include controlling all hiring, succession planning, Managing profit and loss statements, running a successful omni business, and all 30, 60, 90 day planning.
Direct supervisor to over 45 associates. Responsible for all softlines departments (Apparel/Footwear) In charge of all sets and planogram changes within multiple departments with varying nuances between brand expectations. Passed quarterly loss prevention audits as well as won 2 consecutive presidents cups awarded to the top store in all around performance in each region quarterly.
Led team of roughly 20 teammates in footwear department. IN charge of all pricing and planogram sets and changes. Had to leverage team in affective ways to meet store deadlines. Responsible for loss prevention audits within footwear department.
Worked as a courtesy clerk as well as many other departments including produce and general merchandising. Professionally able to interact with customers, Responsible for assisting customers throughout the store where needed, bagging groceries, using cash register. Promoted to P.I.C. (Person in Charge) February 2019.
Target - Recognized as Top Service and Engagement ETL in District 2022
Received District WIN Award - November 2022
Dicks Sporting Goods - West Region Presidents Award Winner (Q4 2020 and Q1 2021)