Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriel Hidalgo

Fort Lauderdale,FL

Summary

Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills.

Overview

3
3
years of professional experience

Work History

Assistant Store Manager

GUESS Factory
Sunrise, FL
04.2023 - Current
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Maintained inventory by checking merchandise to determine levels.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Sales Associate

GUESS Factory
Sunrise, FL
04.2021 - 04.2023
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Assisted customers with product selection, sizing and styling.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Recommended, selected and located merchandise based on customer desires.
  • Developed promotional strategies to increase sales volume.
  • Answered store and merchandise questions and led customers to wanted items.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Processed transactions using a point-of-sale system.

Education

Associate of Arts - Fashion Merchandise

Miami Dade College
Miami, FL

Skills

  • Business Development
  • Operations Oversight
  • Records Management
  • Store Organization
  • Stock Management
  • Department Oversight
  • Customer Service

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Assistant Store Manager

GUESS Factory
04.2023 - Current

Sales Associate

GUESS Factory
04.2021 - 04.2023

Associate of Arts - Fashion Merchandise

Miami Dade College

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Gabriel Hidalgo