Gabriel Hilliard
Oak Island,NC
Summary
Versatile and reliable professional bringing over seven years of experience in customer service, operations leadership, and product lifecycle management. Skilled in coordinating international logistics, managing vendor communications, enhancing operational efficiency, and delivering exceptional client support. Eager to apply a strong work ethic, attention to detail, and proven problem-solving abilities to contribute significantly to a dynamic team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Product Design Manager
J46 LLC
Kure Beach, NC
01.2020 - Current
- Directed end-to-end product development lifecycle, from initial concept ideation through manufacturing and final production.
- Managed relationships and communication with international factories and manufacturing partners, ensuring clear specifications and adherence to timelines.
- Coordinated logistics for materials and finished goods, including arranging shipping and handling purchasing orders.
- Served as the primary liaison between clients and manufacturing partners, translating client needs into actionable production plans.
- Implemented quality control processes at various production stages to maintain high standards and client satisfaction.
- Effectively managed project timelines and workflows to ensure efficient task completion and on-time delivery.
Closing Manager
Crunch Fitness
Deltona, FL
09.2017 - 01.2020
- Oversaw daily operations of a busy fitness center, ensuring a safe, clean, and welcoming environment for members.
- Addressed member inquiries, feedback, and complaints promptly and effectively, maintaining high levels of customer satisfaction.
- Managed facility opening and closing procedures, including cash handling and reconciliation, demonstrating responsibility and trustworthiness.
- Upheld rigorous cleanliness and equipment maintenance standards, contributing to operational efficiency and member safety.
Server
Cracker Barrell Old Country Store
Sanford, FL
01.2017 - 11.2017
- Provided attentive and efficient customer service in a high-volume, fast-paced restaurant setting.
- Collaborated effectively with kitchen staff, hosts, and fellow servers to ensure accurate order fulfillment and smooth service flow.
- Processed customer payments accurately using a POS system and adhered strictly to food safety and handling regulations.
- Managed multiple tables and guest requests simultaneously during peak hours, maintaining composure and service quality under pressure.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT08-2027
High School Diploma -
FLVS
Deltona, FL08-2017
Skills
- Operations and project management
- Product lifecycle management
- Project coordination
- Logistics planning
- Supply chain management
- Purchasing and procurement
- Quality assurance
- Operational efficiency
Certification
- Adobe Photoshop
- Google Analytics
- Google Ads
Timeline
Product Design Manager
J46 LLC
01.2020 - Current
Closing Manager
Crunch Fitness
09.2017 - 01.2020
Server
Cracker Barrell Old Country Store
01.2017 - 11.2017
Bachelor of Science - Business Management
Western Governors University
High School Diploma -
FLVS
Similar Profiles
Jacob HernandezJacob Hernandez
Pipefitter Helper at Alliance Services of Texas, LLC / Climate Pros LLCPipefitter Helper at Alliance Services of Texas, LLC / Climate Pros LLC
Sabrena LangstonSabrena Langston
Self Employed Owner/Operator at Bree'z Triple Care Transport, LLC/EAYC, LLCSelf Employed Owner/Operator at Bree'z Triple Care Transport, LLC/EAYC, LLC
Matthew McMickleMatthew McMickle
Residential & Commercial Property Management at Hawthorne JC Realty LLC, Hawthorne JC 287 Realty LLC, Hawthorne JC 118 Realty LLCResidential & Commercial Property Management at Hawthorne JC Realty LLC, Hawthorne JC 287 Realty LLC, Hawthorne JC 118 Realty LLC
Emily HartEmily Hart
Medical Assistant at Emerge OrthoMedical Assistant at Emerge Ortho
Benjamin KrynskiBenjamin Krynski
Floor Care Technician at Gifted Hands ServicesFloor Care Technician at Gifted Hands Services