Gabriel Hinton

While employed as a Systems Engineer, Junior at the U.S. Dept of VA, I was actively involved in helping to address security threats and vulnerabilities at VA facilities. After my promotion to Remediation Team Lead in August 2023, I took on the responsibility of leading IT troubleshooting, ensuring accurate documentation, and providing specific support for vulnerability remediation on all devices. I also ensured that all issues were resolved in accordance with policy and procedures, utilizing tools such as Nessus, SCCM, SCOM, and SQL reports and product logs to identify and address issues.

Additionally, I assisted multiple sites in their preparations for ATO, IG, and ISI reviews and completed the most vulnerability mitigations across the VA Enterprise. Notably, I successfully validated and patched over 1 million vulnerabilities in a single week on multiple occasions.

I aided the Toyota Manufacturing Plant as an IS Support Technician II, performing tasks such as setting up, configuring, and resolving issues with desktop and laptop devices. I took charge of providing continuous support for Windows operating systems and applications, and handled the management and prioritization of incident and request tickets. In addition, I collaborated with regional/local IS teams and third-party vendors to support IS projects, incidents, and requests.

During my tenure at the U.S. Department of Veterans Affairs, I served as a Senior System Administrator, providing support in various capacities. This included reviewing security plans, processes, and strategies to pinpoint areas for enhancement. Additionally, I was responsible for integrating security requirements into products and systems, as well as offering technical assistance in system architecture, design, integration, and management. I also played an integral role in addressing system needs for VA end-users, while aiding leadership in identifying capability gaps in vulnerability management services. Furthermore, I analyzed vulnerability assessment data to uncover technical risks and volunteered as a New Onboarding Trainer, concentrating on customer service and issue resolution.