A hard working individual proficient in customer satisfaction, cleanliness, and organization. Driven to meet one's goals and excel in company standards. Good listening skills combined with a attentive and detail-oriented nature.
Overview
7
7
years of professional experience
Work History
Warehouse Selector
C&S Wholesale
10.2023 - Current
Reduced order errors through meticulous attention to detail during the selection process.
Used to working long hours. (8-12hr shifts)
Consistently met or exceeded performance metrics by effectively prioritizing tasks and managing time efficiently.
Operated various warehouse equipment such as electric pallet jacks and hand trucks to safely transport goods within a fast-paced facility.
Collaborated with team members to achieve daily productivity goals while maintaining a positive work atmosphere.
Enhanced warehouse efficiency by streamlining the picking and packing process.
Package Handler
United Parcel Service, UPS
08.2023 - 10.2023
Followed safety regulations to maintain safe work environment.
Proved successful working within tight deadlines and a fast-paced environment.
Followed verbal and written instructions.
Communicated regularly with supervisors to provide information on delays and issues with shipments.
Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Assembled, sealed, and loaded packages into correct trucks.
Banquet Server
Natsunoya Tea House
02.2018 - 01.2023
Carried out professional service, retaining polite and friendly approach at all times.
Provided friendly, courteous service to create memorable moments for guests.
Maintained flexible work schedule to meet event needs.
Increased overall event success by anticipating guests needs and promptly addressing requests or concerns.
Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.
Received praise from management for consistently exhibiting a positive attitude towards work responsibilities despite long shifts or demanding schedules often associated with the restaurant and industry.
Fine Dining Server
Mad Bene
04.2022 - 05.2023
Set positive tone for entire dining experience as first point of contact for incoming guests.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Served food and beverages promptly with focused attention to customer needs.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Cultivated warm relationships with regular customers.
Server
Restaurant 604
03.2021 - 04.2022
Set positive tone for entire dining experience as first point of contact for incoming guests.
Increased sales significantly by upselling higher-end products to customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.