Gabriel Kendrick
Shoreline,WA
Summary
Dedicated food service worker proficient in customer service, food handling, food preparation, customer service and cashiering. Exceptional interpersonal skills, reliable, punctual and work well under pressure. I have a positive attitude and work well independently or with others. I'm a fast learner and have a positive attitude.
Overview
21
21
years of professional experience
Work History
Shift Manager
Kidd Valley
WA
03.2022 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
FOOD PREPARATION, GRILL & FRYER COOK, CUSTOMER SERVICE
McDonald’s
01.2013 - 01.2021
- Maintain high standards of customer service during high-volume, fast-paced operations
- Communicate clearly and positively with coworkers and management
- Take initiative to find extra tasks when scheduled duties are completed
- Follow procedures for safe food preparation, assembly, and presentation
FOOD PREPARATION, GRILL & FRYER COOK, CUSTOMER SERVICE
Jack in the Box
01.2011 - 01.2012
- Handled currency and credit transactions quickly and accurately
- Resolved complaints promptly and professionally
FOOD PREPARATION, GRILL & FRYER COOK, CUSTOMER SERVICE
Wendy’s
01.2005 - 01.2007
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Mastered point-of-service (POS) computer system
Education
HIGH SCHOOL DIPLOMA -
Lewis & Clark HS
01.2005
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Accurate money handling
- Opening and closing procedures
- Handling customer complaints
- Energetic and enthusiastic
- Delegating work
- Staff training and onboarding
- Flexible schedule
- Customer service
- Problem-solving
- Active listening
- Critical thinking
Personal Information
Title: Food Service Worker
Accomplishments
Employee of the quarter 3 times
Timeline
Shift Manager
Kidd Valley
03.2022 - Current
FOOD PREPARATION, GRILL & FRYER COOK, CUSTOMER SERVICE
McDonald’s
01.2013 - 01.2021
FOOD PREPARATION, GRILL & FRYER COOK, CUSTOMER SERVICE
Jack in the Box
01.2011 - 01.2012
FOOD PREPARATION, GRILL & FRYER COOK, CUSTOMER SERVICE
Wendy’s
01.2005 - 01.2007
HIGH SCHOOL DIPLOMA -
Lewis & Clark HS