Dynamic professional with extensive experience at Coachella Valley Water District, excelling in water distribution and meter management. Proven ability in technical report writing and effective communication, enhancing operational efficiency and customer satisfaction. Skilled in GIS mapping and leak detection, contributing to water loss reduction initiatives and ensuring optimal system performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Domestic Distribution Operator
Coachella Valley Water District
11.2021 - Current
Managed routine maintenance activities such as system flushing, valve exercising and Domestic maintenance.
Operated company vehicles and equipment according to established safety procedures and policies.
Conducted regular equipment maintenance checks to ensure optimal performance, minimizing downtime due to malfunctions or repairs.
Provided exceptional customer service by responding to inquiries regarding water quality or supply concerns in a timely manner.
Collaborated with team members to optimize system performance and address any operational challenges promptly.
Managed accurate data entry into various computer systems related to water distribution and treatment processes for record-keeping purposes.
Meter Reader
Coachella Valley Water District
03.2019 - 11.2021
Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
Enhanced overall efficiency by utilizing handheld devices for quick data entry during site visits.
Performed regular maintenance checks on meters, ensuring accurate readings and early identification of potential issues.
Increased consumer satisfaction by addressing inquiries about meter readings and providing clear explanations.
Emergency Medical Technician
Mission Ambulance Inc.
02.2016 - 02.2019
Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Education
No Degree - Turf Grass Management
UCR
Palm Desert, CA
Basic Fire Academy - Fire Science
College of The Desert
Palm Desert, CA
High School Diploma -
Shadow Hills High School
Indio, CA
05-2013
Skills
Technical report writing
Distribution system analysis
GIS mapping experience
Water meter management
Professional customer service
Pressure management techniques
Water loss reduction
Record keeping
Leak detection
Effective communication
Certification
Water Use Efficiency Practitioner 1, American Water Work Association
Domestic Distribution Operator 2, State Water Resource control board
Water Treatment Operator 1, State Water Resource control board.
Timeline
Domestic Distribution Operator
Coachella Valley Water District
11.2021 - Current
Meter Reader
Coachella Valley Water District
03.2019 - 11.2021
Emergency Medical Technician
Mission Ambulance Inc.
02.2016 - 02.2019
No Degree - Turf Grass Management
UCR
Basic Fire Academy - Fire Science
College of The Desert
High School Diploma -
Shadow Hills High School
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