Dedicated professional with strong customer service skills and attention to detail. Committed to providing a positive and welcoming environment. I'm known for my strong time management and multitasking abilities.
Overview
7
7
years of professional experience
Work History
Professional House Cleaner
Top To Bottom Cleaning
N/A
01.2026 - Current
Executed thorough cleaning tasks in residential properties, ensuring high standards of cleanliness and organization.
Maintained inventory of cleaning supplies and equipment, optimizing resource usage for efficiency.
Offered specialized deep-cleaning services that revitalized living spaces, increasing overall home comfort.
Demonstrated punctuality and reliability by consistently arriving on time for scheduled appointments, instilling trust and confidence in clients.
Receptionist
Mohawk Valley Podiatry
Schenectady, NY
01.2025 - 12.2025
Oversaw daily operations of reception area, ensuring a welcoming environment for patients.
Managed patient scheduling and appointment confirmations to enhance office efficiency.
Coordinated communication between patients and medical staff, ensuring timely responses to inquiries.
Implemented office procedures that improved workflow and reduced patient wait times.
Assisted in maintaining patient records with high attention to detail and accuracy.
Monitored inventory levels of office supplies, placing orders as necessary to maintain stock.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive a positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payment records accurately.
Responded to inquiries from callers seeking information.
Assistant Residential Program Manager
Liberty ARC
Fort Plain, NY
03.2022 - 12.2024
Coordinated staff schedules, ensuring adequate coverage for client needs and program activities.
Assisted in training new staff on policies, procedures, and care protocols to enhance service quality.
Facilitated communication between team members and external stakeholders to streamline operations.
Supported program implementation and adherence to best practices in residential care settings.
Monitored daily activities, promoting a safe and supportive environment for residents.
Managed financial aspects of the residential program, including budgeting, expense tracking, and invoice processing.
Developed strong relationships with clients'' families, providing updates on progress and collaborating on care plans.
Coordinated transportation arrangements for clients to attend appointments or participate in community activities as required.
CNA
Bassett Healthcare
Cobleskill, NY
06.2019 - 01.2020
Monitored vital signs and reported changes to nursing staff promptly.
Assisted patients with daily living activities, ensuring comfort and safety.
Documented patient care activities accurately in electronic health records.
Maintained cleanliness of patient rooms and common areas, promoting hygiene standards.
Phlebotomy
EKG's
Responded swiftly to patient calls, addressing needs efficiently and compassionately.
Supported nursing staff by preparing medical equipment for procedures and examinations.