Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Medina

Customer Service Associate
Dallas,,TX

Summary

Customer-focused associate with 3+ years of experience delivering exceptional service in fast-paced environments. Skilled at building customer connections, handling cash accurately, and supporting team success. Recognized for a positive attitude and dedication to helping customers find what they need.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks Coffee Company
04.2022 - Current
  • Deliver high-volume beverage service across all bar areas during peak hours
  • Build rapport with regular customers, enhancing satisfaction and encouraging repeat business
  • Promote seasonal products, consistently exceeding upsell goals during promotional periods

Team Member

Cinemark Theaters
08.2021 - 04.2022
  • Served concessions, assisted at the box office, and performed usher duties
  • Maintained a clean theater environment in line with company standards

Music Instructor

Guitar Center
11.2020 - 08.2021
  • Taught private music lessons (guitar, bass, drums, piano) and designed personalized lesson plans to support student progress

Education

Bachelor of Science - Psychology

University of North Texas

Associate of Arts -

North Central Texas College

Skills

  • Customer Service
  • Team Collaboration
  • POS System Operation
  • Time Management
  • Cash Handling
  • Problem Solving & Patience
  • Stock Replenishment
  • Verbal Communication
  • Attention to Detail
  • Positive & Approachable Attitude

Timeline

Barista

Starbucks Coffee Company
04.2022 - Current

Team Member

Cinemark Theaters
08.2021 - 04.2022

Music Instructor

Guitar Center
11.2020 - 08.2021

Bachelor of Science - Psychology

University of North Texas

Associate of Arts -

North Central Texas College

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Gabriel MedinaCustomer Service Associate