Haley Martin
San Antonio,TX
Summary
Strategic and results-driven leader with 4 years of progressive experience, currently serving as a Store Manager Trainer. Proven success in leading high volume stores while developing and implementing learning solutions that align with business goals. Passionate about cultivating high-performing teams and delivering impactful training that drives operational excellence.
Overview
4
4
years of professional experience
Work History
Store Manager
Starbucks Coffee Company
03.2022 - Current
- Partner with district and regional leadership to identify and assess learning needs across multiple locations and implement strategic training initiatives that support organizational growth and talent development
- Lead training and onboarding for new store managers, focusing on operational excellence, leadership development, compliance, and company culture
- Monitor training program effectiveness through assessments, feedback loops, and performance metrics, making data-informed adjustments for continuous improvement
- Developed and led an Advance Development Program for internal supervisor candidates, leading to 90% internal promotions over the last year
Store Manager
Sherwin-Williams
07.2021 - 03.2022
- Trained and mentored team members to enhance performance and efficiency
- Analyzed inventory levels to minimize waste and maintain stock availability, leading to a 10% decrease in shrink
- Cultivated positive relationships with customers, fostering loyalty and repeat business, growing sales contracts by 50% over three months
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele
Education
Bachelor of Arts - Marketing
The University of Texas At San Antonio
San Antonio, TX12-2019
Skills
- Service excellence
- Problem-solving
- Project management
- Multitasking and organization
- Leadership development
- Cross-functional collaboration
Timeline
Store Manager
Starbucks Coffee Company
03.2022 - Current
Store Manager
Sherwin-Williams
07.2021 - 03.2022
Bachelor of Arts - Marketing
The University of Texas At San Antonio
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