Paul Strycharz
Raleigh ,NC
Summary
Dynamic retail professional with over eight years of progressive experience in store management. Skilled in training and mentoring teams to improve customer service and operational efficiency. Dedicated to streamlining processes and driving revenue growth through effective inventory management.
Overview
15
15
years of professional experience
Work History
Store Manager
Sampson Bladen Oil / Han Dee Hugo's
Raleigh, NC
07.2017 - Current
- Supervised store operations on a daily basis, guaranteeing alignment with company policies and quality standards.
- Facilitated skill enhancement for team members to improve customer service delivery and operational effectiveness.
- Conducted analysis of sales data to uncover trends, streamline inventory management, and support revenue growth initiatives.
- Established inventory management processes to enhance waste reduction and optimize replenishment accuracy.
- Analyzed business hours and developed staff schedules to ensure optimal coverage and improve customer service.
- Directed daily operations to uphold a clean and safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Process Assistant
Amazon.com Fulfillment Center
Dinwiddie, VA
11.2014 - 07.2017
- Analyzed and enhanced fulfillment procedures to ensure timely order processing and elevate service quality.
- Executed quality assurance measures to maintain precision in order fulfillment.
- Facilitated training sessions for new team members on safety protocols and standard operating procedures.
- Engaged with diverse teams to streamline and optimize inventory management processes.
- Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
- Operated packaging machinery to ensure efficient product handling and quality control.
- Inspected products for defects and ensured compliance with quality standards.
- Collaborated with team members to maintain a clean and organized work environment.
Assistant Store Manager
Chanellos Pizza
Colonial Heights, VA
06.2011 - 11.2014
- Operated pizza ovens and kitchen equipment to ensure consistent quality and timely service.
- Prepared dough, sauces, and toppings following standardized recipes for optimal flavor and texture.
- Maintained cleanliness of workstations and adhered to food safety guidelines to promote hygiene.
- Assisted in training new staff on pizza preparation techniques and operational procedures.
- Monitored inventory levels and assisted in ordering supplies to maintain stock availability.
- Supervised daily store operations to ensure compliance with company policies and standards.
- Trained and mentored staff, fostering a collaborative and efficient work environment.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Education
No Degree -
Holyoke Community College
Holyoke, MAHigh School Diploma -
Chicopee High School
Chicopee, MA06-2003
Skills
- Service excellence
- Effective problem resolution
- Customer service expertise
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Inventory management
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
- Customer service
- Problem-solving
- Customer relations
- POS systems
- Goals and performance
- Recruiting and hiring
- Supply ordering
- Policies and procedures
- Staff supervision
Accomplishments
Manager Of The Year 2022
Timeline
Store Manager
Sampson Bladen Oil / Han Dee Hugo's
07.2017 - Current
Process Assistant
Amazon.com Fulfillment Center
11.2014 - 07.2017
Assistant Store Manager
Chanellos Pizza
06.2011 - 11.2014
No Degree -
Holyoke Community College
High School Diploma -
Chicopee High School