Jesus Andres Pulido-Mendez
Cicero,IL
Summary
Dynamic Store Manager with a proven track record at Footlocker, excelling in service excellence and strategic problem resolution. Enhanced customer satisfaction ratings through effective coaching and inventory oversight. Skilled in cash handling and reconciliation, fostering a positive team environment that drives sales and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Store Manager
Footlocker
2023 - Current
- Enhanced employee satisfaction by approving timely payroll submissions.
- Increased customer satisfaction by coaching sales associates on techniques and products.
- Boosted sales while reducing shrinkage through exceptional customer service practices.
- Balanced daily revenue by accurately reconciling sales transactions.
- Streamlined sales processes to improve efficiency and minimize errors.
Store Manager
Skechers
2021 - 2023
- Ensured store operated smoothly by managing daily operations and maintaining safety.
- Optimized inventory and cash management through efficient opening and closing procedures.
- Resolved customer complaints swiftly, fostering positive and lasting client relationships.
- Enhanced team performance by communicating proactively and providing constructive feedback.
Fresh Cap 2 Lead
Walmart
2020 - 2021
- Enhanced team collaboration by providing support and guidance to colleagues.
- Facilitated efficient operations through day-to-day assistance to team members.
- Cultivated a respectful and friendly environment by actively helping others.
- Demonstrated effective verbal and written communication skills across all interactions.
Assistant Manager
Dollar Tree
2020 - 2021
- Ensured efficient customer service and merchandise presentation during daily operations.
- Maintained product availability through effective inventory control and restocking support.
- Processed customer transactions accurately by mastering point-of-sale systems.
- Enhanced store organization and cleanliness by collaborating with team members.
Sales Representative
Krum Roof Company
2020 - 2020
- Enhanced customer satisfaction by understanding roofing needs and providing solutions.
- Acquired roofing materials knowledge through extensive training sessions and industry research.
- Surpassed sales quotas by implementing strategic plans and optimizing time management.
Material Handler
G&G Construction and Remodeling
2020 - 2020
- Ensured safe material transport by operating forklifts and pallet jacks.
- Facilitated timely loading and unloading of construction supplies from delivery trucks.
- Sustained organized work areas, ensuring compliance with safety regulations.
- Executed safety protocols when handling hazardous materials on-site.
Area Supervisor
Door Dash
2020 - 2020
- Ensured timely deliveries by monitoring operations for accuracy and efficiency.
- Enhanced team performance through training on safety and operational procedures.
- Streamlined delivery processes in collaboration with management for improved efficiency.
- Utilized tracking tools to manage orders and assess driver performance.
Education
High School Diploma -
J Sterling Morton East High School
Illinois01-2014
Skills
- Service excellence
- Strategic problem resolution
- Customer service expertise
- Strong organizational skills
- Cash handling and reconciliation
- Inventory oversight
- Staffing and selection
- Process optimization expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Store Manager
Footlocker
2023 - Current
Store Manager
Skechers
2021 - 2023
Fresh Cap 2 Lead
Walmart
2020 - 2021
Assistant Manager
Dollar Tree
2020 - 2021
Sales Representative
Krum Roof Company
2020 - 2020
Material Handler
G&G Construction and Remodeling
2020 - 2020
Area Supervisor
Door Dash
2020 - 2020
High School Diploma -
J Sterling Morton East High School