Results-driven professional with proven leadership experience and a strong focus on team performance, customer satisfaction, and operational efficiency. Adept at improving workflows, enforcing company policies, and building positive relationships with staff and customers.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Smoothie King
Baton Rouge, LA
08.2023 - 05.2026
Assisted in training new team members on smoothie preparation techniques.
Managed daily operations, ensuring adherence to company standards and policies.
Coordinated inventory management, and tracking stock levels
Oversaw customer service to ensure a positive experience for all guests.
Implemented promotional campaigns to enhance product visibility and sales.
Maintained up-to-date knowledge of company products and services.
Delegated work to staff, setting priorities and goals.
Shift Leader
Firehouse Subs
Belle Chasse, Louisiana
02.2022 - 08.2023
Supervised team members to ensure efficient food preparation and customer service.
Trained new employees on operational procedures and safety guidelines.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Maintained an organized work environment by delegating tasks to staff as needed.
Provided exceptional customer service and maintained a positive attitude throughout the shift.