Summary
Overview
Work History
Education
Skills
Timeline
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Gabriel Mendez

Phoenix,AZ

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

14
14
years of professional experience

Work History

Auto Glass Technician

Accurate Auto Glass
Peoria, AZ
12.2021 - Current

• Glass Installation & Replacement

Remove old or damaged auto glass safely. Install new windshields, side windows, or rear windows. Ensure proper sealing and fit to prevent leaks or wind noise.

• Repair & Maintenance

Fix small chips or cracks in windshields. Inspect glass for defects or damage.

• Customer Service Explain repair or replacement process to clients. Provide advice on maintenance and safety.

• ADAS Calibration

Perform stationary calibration (in-shop) or dynamic calibration (on the road). Test systems to ensure everything functions correctly.

• Documentation & Customer Service

Record the calibration work performed. Explain to the customer that all ADAS systems are operational and safe.

Logistics Operations Manager

Santa Monica Seafood
Phoenix, AZ
05.2020 - 11.2021

• Oversee Daily Operations

Manage the day-to-day operations of warehouses and transportation. Ensure shipments, deliveries, and inventory processes run smoothly.

• Plan and Coordinate Logistics

Plan routes, schedules, and inventory levels to optimize efficiency.

• Team Management

Supervise warehouse staff and drivers. Assign tasks, track performance, and handle staffing issues.

• Inventory Management

Reduce waste, overstock, or shortages.

• Budget and Cost Control

Monitor logistics costs (transportation and labor). Find ways to reduce costs without sacrificing service quality.

• Implement Processes and Systems

Use software to track operations. Develop standard procedures for efficiency and safety.

• Problem Solving

Handle delays, shipment issues, damaged goods, or supply chain interruptions. Make quick decisions to keep operations running.

• Compliance and Safety

Ensure operations comply with laws and regulations (OSHA, transportation rules). Maintain safety standards in warehouses and transport.

• Reporting and Communication

Generate performance reports and metrics for management.

Communicate with customers, and company leaders about issues.

• logistics Team Management

Supervise warehouse staff, and drivers. Assign tasks, track performance, and handle staffing issues.

Dispatcher / Fleet Manager

Progistics Distribution
Chandler, AZ
10.2015 - 05.2020

• Monitor and ensure a sound, ethical, safe work environment

• Plan, direct, or coordinate delivery routes for Amazon logistics service

• Train subordinate personal in delivery rules and procedures

• Supervise or provide leadership to subordinate delivery professionals, performing activities, such as hiring, background investigation, training, assigning work, evaluating performance, or disciplining

• Write or review production-related documents, such as incident reports, proposals, payroll, Scheduling staff to fit company and personal needs and tactical or strategic initiatives

• Attend and conduct meetings, professional seminars, or conferences to keep abreast of changes impacting operations

• Communicating with Account managers , Peers, or Subordinates

• Establishing and Maintaining Interpersonal Relationships

• Making Decisions and Solving Problems

• Training and Teaching Others proper protocols

• Supervising up to 50 delivery drivers as well as 2 fleet personal

• Managing and maintaining service records, service internals and work orders for the delivery fleet.

• Maintaining records of damage and repair invoices.

Delivery Driver

Progistics Distribution
Phoenix, AZ
06.2015 - 09.2015

• Deliver packages for the Amazon logistics delivery service, in a safe and professional manner

• Train and teach peers of correct protocols and standards

• Help and assist other drivers to insure delivery success and customer deadlines.

Lead Security Officer/ Security Officer

Advance Security
Phoenix, AZ
05.2012 - 06.2015

• Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures

• Monitor and ensure a sound, ethical, safe work environment

• Plan, direct, or coordinate security activities to safeguard company assets, employees, guests, or others on company property

• Train subordinate security personal in security rules and procedures

• Communicate security status, updates, and actual or potential problems

• Supervise or provide leadership to subordinate security professionals, performing activities, such as hiring, background investigation, training, assigning work, evaluating performance, or disciplining

• Write or review security-related documents, such as incident reports, proposals, payroll, Scheduling staff to fit company and personal needs and tactical or strategic initiatives

• Attend and conduct meetings, professional seminars, or conferences to keep abreast of changes impacting security operations

• Communicating with Account managers , Peers, or Subordinates

• Establishing and Maintaining Interpersonal Relationships

• Making Decisions and Solving Problems

• Training and Teaching Others proper protocols

• Delegating 3-15 officers during a shift

• Completing CCTV weekly audits for client

Education

High School Diploma -

Westview High School
Avondale, AZ
01-2007

Skills

    Excellent communication skills

    Strong leadership and team management abilities

    Teamwork and collaboration

    Problem-solving and critical thinking

    Ability to work in fast-paced environments

    Adaptability and willingness to learn

    Strong organizational and time management skills

    Proactive and results-oriented mindset

    Computer literate (Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft SharePoint)

Timeline

Auto Glass Technician

Accurate Auto Glass
12.2021 - Current

Logistics Operations Manager

Santa Monica Seafood
05.2020 - 11.2021

Dispatcher / Fleet Manager

Progistics Distribution
10.2015 - 05.2020

Delivery Driver

Progistics Distribution
06.2015 - 09.2015

Lead Security Officer/ Security Officer

Advance Security
05.2012 - 06.2015

High School Diploma -

Westview High School
Gabriel Mendez