Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jayce Dickeson

7502 Carol Drive ,Greenville

Summary

Dynamic Auto Glass Technician with a proven track record at Collision Electrical Solutions, excelling in windshield replacements and quality assurance. Skilled in problem-solving and teamwork, I consistently enhanced operational efficiency and customer satisfaction through innovative repair methods and meticulous attention to detail, achieving timely project completions and high-quality service delivery.

Overview

6
6
years of professional experience

Work History

Auto Glass Technician

Collision Electrical Solutions
Dallas, TX
09.2022 - Current
  • Performed auto glass repairs and replacements to ensure vehicle safety and compliance with industry standards.
  • Worked with team members to optimize workflows, aiming to improve service delivery
  • Maintained comprehensive records of service activities and client communications to enhance operational efficiency.
  • Coordinated efforts with team members to streamline processes, enhancing project delivery timelines.
  • Executed auto glass projects promptly to enhance client satisfaction and operational efficiency.
  • Performed comprehensive replacement of windshields and windows to ensure vehicle safety and functionality.
  • Performed detailed inspections before and after installation to validate accuracy and quality of auto glass components.
  • Managed ticketing system to update accounts and finalize work orders. Oversaw completion of tasks to enhance operational efficiency.
  • Elevated customer satisfaction by executing timely and high-quality auto glass repair and replacement solutions.
  • Managed return processing for glass and moldings to maintain inventory accuracy.
  • Attended ongoing training workshops to maintain up-to-date knowledge of industry advancements and best practices.
  • Ensured workspaces remained orderly and safe to support operational efficiency.
  • Implemented innovative strategies aimed at optimizing productivity without sacrificing quality or safety protocols.
  • Acquired windshields and windows tailored to specific vehicle makes and models to enhance installation quality by addressing defects beforehand.
  • Delivered expert auto glass installation services to ensure vehicle safety and customer satisfaction through windshield replacement and crack repair.
  • Performed window seal replacements to safeguard surrounding structures from water damage.
  • Consistently met or exceeded organizational quality and production standards to enhance operational efficiency.
  • Executed removal of moldings, clips, windshield wipers, screws, bolts, and moldings from windshield area to ensure timely vehicle maintenance and prevent damage.
  • Monitored quality of all completed installations and repairs to uphold safety and performance standards.

Pizza Maker/Delivery Driver

Peddlers Pizza
Greenville, TX
05.2020 - 08.2021
  • Facilitated daily production by preparing fresh ingredients, such as dough and toppings, to ensure quality standards.
  • Crafted pizzas tailored to individual customer preferences while adhering to established quality benchmarks.
  • Maintained organized and sanitary work environments to support food safety compliance.
  • Coordinated with team members to enhance efficiency in processing high-volume orders.
  • Oversaw safe operation of pizza oven and kitchen equipment to maintain a secure working environment and protect assets.
  • Enhanced operational efficiency by managing numerous orders simultaneously during peak hours to ensure consistent quality delivery.
  • Maintained safe driving practices in densely populated environments to uphold public safety standards.

Education

High School Diploma -

Boles High School
Quinlan, TX
05.2022

Skills

  • Diagnosing problems
  • Hand and Power tool operation
  • Troubleshooting malfunctions
  • Molding installation
  • Installing windows
  • Adaptable techniques
  • Cleaning skills
  • Safety procedures
  • Documentation skills
  • Vehicle inspection
  • Preparing surfaces
  • Quality assurance
  • Trash disposal
  • Damage assessment
  • Quality controls
  • Closing tickets
  • Sealant application
  • Installing accessories
  • Replacing windshields
  • Windshield replacement
  • Glass handling
  • Installing windshields
  • Teamwork
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Installation and repairs
  • Detail-oriented
  • Leak testing
  • Glass installation
  • Hand-eye coordination
  • Task prioritization
  • Self motivation

Accomplishments

    Both AGSC and I-Car certified

Timeline

Auto Glass Technician

Collision Electrical Solutions
09.2022 - Current

Pizza Maker/Delivery Driver

Peddlers Pizza
05.2020 - 08.2021

High School Diploma -

Boles High School
Jayce Dickeson