Jayce Dickeson
7502 Carol Drive ,Greenville
Summary
Dynamic Auto Glass Technician with a proven track record at Collision Electrical Solutions, excelling in windshield replacements and quality assurance. Skilled in problem-solving and teamwork, I consistently enhanced operational efficiency and customer satisfaction through innovative repair methods and meticulous attention to detail, achieving timely project completions and high-quality service delivery.
Overview
6
6
years of professional experience
Work History
Auto Glass Technician
Collision Electrical Solutions
Dallas, TX
09.2022 - Current
- Performed auto glass repairs and replacements to ensure vehicle safety and compliance with industry standards.
- Worked with team members to optimize workflows, aiming to improve service delivery
- Maintained comprehensive records of service activities and client communications to enhance operational efficiency.
- Coordinated efforts with team members to streamline processes, enhancing project delivery timelines.
- Executed auto glass projects promptly to enhance client satisfaction and operational efficiency.
- Performed comprehensive replacement of windshields and windows to ensure vehicle safety and functionality.
- Performed detailed inspections before and after installation to validate accuracy and quality of auto glass components.
- Managed ticketing system to update accounts and finalize work orders. Oversaw completion of tasks to enhance operational efficiency.
- Elevated customer satisfaction by executing timely and high-quality auto glass repair and replacement solutions.
- Managed return processing for glass and moldings to maintain inventory accuracy.
- Attended ongoing training workshops to maintain up-to-date knowledge of industry advancements and best practices.
- Ensured workspaces remained orderly and safe to support operational efficiency.
- Implemented innovative strategies aimed at optimizing productivity without sacrificing quality or safety protocols.
- Acquired windshields and windows tailored to specific vehicle makes and models to enhance installation quality by addressing defects beforehand.
- Delivered expert auto glass installation services to ensure vehicle safety and customer satisfaction through windshield replacement and crack repair.
- Performed window seal replacements to safeguard surrounding structures from water damage.
- Consistently met or exceeded organizational quality and production standards to enhance operational efficiency.
- Executed removal of moldings, clips, windshield wipers, screws, bolts, and moldings from windshield area to ensure timely vehicle maintenance and prevent damage.
- Monitored quality of all completed installations and repairs to uphold safety and performance standards.
Pizza Maker/Delivery Driver
Peddlers Pizza
Greenville, TX
05.2020 - 08.2021
- Facilitated daily production by preparing fresh ingredients, such as dough and toppings, to ensure quality standards.
- Crafted pizzas tailored to individual customer preferences while adhering to established quality benchmarks.
- Maintained organized and sanitary work environments to support food safety compliance.
- Coordinated with team members to enhance efficiency in processing high-volume orders.
- Oversaw safe operation of pizza oven and kitchen equipment to maintain a secure working environment and protect assets.
- Enhanced operational efficiency by managing numerous orders simultaneously during peak hours to ensure consistent quality delivery.
- Maintained safe driving practices in densely populated environments to uphold public safety standards.
Education
High School Diploma -
Boles High School
Quinlan, TX05.2022
Skills
- Diagnosing problems
- Hand and Power tool operation
- Troubleshooting malfunctions
- Molding installation
- Installing windows
- Adaptable techniques
- Cleaning skills
- Safety procedures
- Documentation skills
- Vehicle inspection
- Preparing surfaces
- Quality assurance
- Trash disposal
- Damage assessment
- Quality controls
- Closing tickets
- Sealant application
- Installing accessories
- Replacing windshields
- Windshield replacement
- Glass handling
- Installing windshields
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Excellent communication
- Installation and repairs
- Detail-oriented
- Leak testing
- Glass installation
- Hand-eye coordination
- Task prioritization
- Self motivation
Accomplishments
Both AGSC and I-Car certified
Timeline
Auto Glass Technician
Collision Electrical Solutions
09.2022 - Current
Pizza Maker/Delivery Driver
Peddlers Pizza
05.2020 - 08.2021
High School Diploma -
Boles High School