Gabriel Owusu-Ansah
Hagerstown,MD
Summary
Dynamic Correctional Officer Sergeant with proven expertise in inmate supervision and conflict resolution at the Department of Public Safety and Correctional Services. Demonstrated strong leadership and decision-making skills, enhancing safety protocols and team efficiency. Committed to fostering a professional environment while effectively managing high-stress situations and ensuring compliance with health and safety standards.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Correctional Officer Sergeant
Department Of Public Safety And Correctional Services, (MCTC)
Hagerstown, MD
05.2020 - Current
- Supervised daily operations within the facility, ensuring adherence to safety protocols and institutional regulations.
- Trained new correctional staff on policies, procedures, and emergency response techniques to enhance team efficiency.
- Effectively managed high-stress situations while maintaining professionalism, demonstrating strong leadership skills under pressure.
- Increased security measures by regularly inspecting all areas of the facility for potential hazards or risks.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Provided ongoing mentoring and guidance to junior officers, fostering a supportive team environment focused on professional growth and development.
- Resolved issues and disputes between inmates professionally and respectfully.
- Respond to emergency situations and provided first aid following facility guidelines and employing effective de-escalation method to restore order.
- Managed inmate disciplinary actions, documenting incidents and enforcing appropriate sanctions as required.
- Participated in safety drills and preparedness exercises to ensure staff readiness for potential emergencies.
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Any other job assignment by a Superior Officer
Warehouse Assistant
FedEx Freight
Hagerstown, MD
04.2016 - 05.2020
- Executed inventory management tasks to ensure accurate stock levels and timely replenishment.
- Collaborated with team members to streamline order fulfillment processes, enhancing overall efficiency.
- Maintained cleanliness and organization of the warehouse to facilitate smooth operations.
- Conducted quality control inspections on incoming and outgoing shipments to ensure compliance with standards.
- Assisted in training new employees on warehouse procedures and safety protocols.
- Prepared shipping documentation to ensure compliance with FedEx Freight standards.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Warehouse Lead
Home Depot Distribution Center
Hagerstown, MD
01.2015 - 04.2016
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
Procurement Officer
Methodist University, Ghana
Accra, Ghana
08.2007 - 12.2014
- Conducted comprehensive market research to identify potential suppliers and assess industry trends.
- Evaluated vendor performance through regular reviews to ensure compliance with contractual obligations.
- Streamlined procurement processes to enhance efficiency and reduce turnaround times for purchase orders.
- Monitored inventory levels to optimize stock availability and reduce excess inventory costs.
- Facilitated contract negotiations to secure favorable terms and pricing for goods and services.
- Resolved procurement-related issues promptly to minimize disruption to operations.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Maintained procurement documentation to ensure accurate records for auditing and compliance purposes.
- Evaluated internal needs and developed plans for maintaining optimal supply levels.
- Achieved cost savings by conducting thorough market research before initiating the purchasing process.
- Maintained current understanding of pricing structures, market conditions, and trends in industry.
- Collaborated cross-functionally to identify opportunities for improving efficiency in purchasing procedures.
- Enhanced inventory management by implementing a well-organized system for tracking stock levels and reorder points.
- Assisted in the development of annual budgets by forecasting procurement needs accurately based on historical data analysis.
- Participated in professional development opportunities to stay current with industry best practices and continuously improve procurement skills.
- Ensured compliance with organizational policies, legal requirements, and industry standards in all procurement activities.
- Negotiate contracts with vendors, securing best prices and terms for materials, equipment and services.
- Utilized software to order, track and invoice product shipment
Teaching Assistant
Pentecost University College
Accra, Ghana
07.2006 - 08.2007
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
- Actively participated in departmental meetings, collaborating with colleagues to identify areas for improvement within the school community.
Education
Bachelor of Science - Logistics And Supply Chain Management
Pentecost University College
Accra, Ghana08-2013
Higher National Diploma - Procurement And Supply Chain Management
Takoradi Technical University
Takoradi, Ghana08-2007
High School Diploma -
Konongo Odumasi Senior High School
Konongo, Ghana05-2003
Skills
- Inmate supervision
- Restraint techniques
- Communication (Verbal/Written)
- Self-defense tactics
- Conflict resolution proficiency
- Public safety
- De-escalation techniques
- Contraband detection
- Inmate movement control
- Professionalism
- Incident reporting
- Interpersonal communication
- Time management abilities
- Search and seizure procedures
Accomplishments
- Documented and resolved conflicts between Inmates which led to maintaining law and order.
- Collaborated with team of FTO's in the development of new procedures for training new employees.
- Resolved product issue through consumer testing.
Certification
- CCO - Certified Corrections Officer
- Certified logistics and supply chain Professional
- Certified Commercial Driver Licensed
Languages
English
Full Professional
Interests
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Youth Development Programs
- Participating in cultural exchange programs and homestays
- Supporting STEM education initiatives and mentorship programs
- I enjoy helping others and giving back to the community
- Volunteering
- Playing Sports
Work Preference
Work Type
Full TimeTimeline
Correctional Officer Sergeant
Department Of Public Safety And Correctional Services, (MCTC)
05.2020 - Current
Warehouse Assistant
FedEx Freight
04.2016 - 05.2020
Warehouse Lead
Home Depot Distribution Center
01.2015 - 04.2016
Procurement Officer
Methodist University, Ghana
08.2007 - 12.2014
Teaching Assistant
Pentecost University College
07.2006 - 08.2007
Bachelor of Science - Logistics And Supply Chain Management
Pentecost University College
Higher National Diploma - Procurement And Supply Chain Management
Takoradi Technical University
High School Diploma -
Konongo Odumasi Senior High School