Gabriel Perez
Miami
Summary
Dependable Restaurant Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Server
100 Montaditos- Coral Gables
03.2025 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Processed orders and sent to kitchen employees for preparation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Insurance Customer Service Representative
Vsmart Insurance
08.2023 - 12.2024
- Responded to customer requests for products, services, and company information.
- Set up customer payment plans to cover annual policies and renewals.
- Assisted customers with completing insurance documents to avoid missed information.
- Posted payments to accounts and maintained records.
Education
Bachelor of Science -
Florida International University
Miami, FLSkills
- Table management
- Dining area maintenance
- Team collaboration
- POS system operation
- Organization
- Service prioritization
- Safe food handling
Certification
Servsafe Food handler certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Server
100 Montaditos- Coral Gables
03.2025 - Current
Insurance Customer Service Representative
Vsmart Insurance
08.2023 - 12.2024
Bachelor of Science -
Florida International University
Similar Profiles
KRISTHAL STHEFANY CARVAJAL DIAZKRISTHAL STHEFANY CARVAJAL DIAZ
ASISTENTE DE CAMARERO at 100 MontaditosASISTENTE DE CAMARERO at 100 Montaditos
Alberto De Ayala MarmolAlberto De Ayala Marmol
Waiter at 100 MontaditosWaiter at 100 Montaditos
Rivens DesamourRivens Desamour
Code Enforcement Officer at City of Coral GablesCode Enforcement Officer at City of Coral Gables
Adria HernandezAdria Hernandez
Food and Beverage Manager at HiltonFood and Beverage Manager at Hilton
Lamar WatkinsLamar Watkins
Camp Counselor, Summer Sports at Marvin Henfield Basketball Shooter AcademyCamp Counselor, Summer Sports at Marvin Henfield Basketball Shooter Academy