Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Gabriel Pinto

San Leandro,CA

Summary

Outgoing person with a solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.

Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Crew Member

Habit Burger Grill
07.2023 - 11.2024
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Adhered to health department regulations regarding food handling procedures.
  • Served food quickly for positive guest experiences.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Drove team success by quickly completing assigned tasks.
  • Scrubbed and polished counters to remove debris and food.

Volunteer

Koinonia Camp
07.2019 - 07.2023
  • Established strong relationships with both staff members and campers alike
  • Assisted counselors in implementing daily routines for campers
  • Created innovative lesson plans that incorporated fun learning experiences
  • Enforced safety regulations while supervising outdoor activities
  • Performed administrative duties including filing documents and answering phones
  • Maintained a safe environment by monitoring the behavior of all participants
  • Adapted teaching styles according to individual needs of each camper
  • Participated in community clean-up and enrichment projects
  • Displayed flexibility when adapting quickly to changing circumstances or instructions from supervisors
  • Grew ability to work independently while completing assigned tasks without direct supervision
  • Coordinated special projects and assignments.

Crew Member

McDonald's
06.2021 - 03.2023
  • Placed orders into POS systems and handled cash and credit transactions
  • Handled customer complaints in a professional and courteous manner
  • Followed all safety and security procedures to reduce risks
  • Demonstrated excellent communication skills when dealing with customer inquiries and complaints
  • Cleaned and sanitized store restroom areas and stalls
  • Packaged and labeled to-go and delivery orders for pickup
  • Prepared food items following established recipes and safety guidelines
  • Processed customer refunds and exchanges.

Volunteer

Library
10.2018 - 06.2019
  • Performed administrative duties including filing documents and answering phones
  • Maintained a safe environment by monitoring the behavior of all participants
  • Adapted teaching styles according to individual needs of each camper
  • Participated in community clean-up and enrichment projects
  • Displayed flexibility when adapting quickly to changing circumstances or instructions from supervisors
  • Grew ability to work independently while completing assigned tasks without direct supervision
  • Coordinated special projects and assignments.

Education

Bachelor of Science - Mechanical Engineering

Chabot College
06.2025

High School Diploma -

Golden Oak Montessori School of Hayward
951 Palisade St, Hayward, CA 94542-1048
06.2021

Skills

  • Stocking and Replenishing
  • Company Standards
  • Health and Safety Compliance
  • Clear Communication
  • Willingness to Learn
  • Complex Problem-Solving
  • Project Management
  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Research and Analysis
  • Computer Skills
  • Program Design
  • Technical Troubleshooting
  • Community Engagement
  • Technology Support

Accomplishments

  • Principals Honor Roll 2021

Certification

  • Food Handler Certification - State or Local Health Departments.
  • Customer Service and Sales Certification (CSSC) - National Retail Federation.
  • Conflict Resolution Certificate - Various Professional Development Organizations.

Languages

Spanish
Full Professional

Timeline

Crew Member

Habit Burger Grill
07.2023 - 11.2024

Crew Member

McDonald's
06.2021 - 03.2023

Volunteer

Koinonia Camp
07.2019 - 07.2023

Volunteer

Library
10.2018 - 06.2019

Bachelor of Science - Mechanical Engineering

Chabot College

High School Diploma -

Golden Oak Montessori School of Hayward

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Gabriel Pinto