Gabriel Ramos
Mansfield,TX
Summary
Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Assistant Parts Manager
Grand Prairie Ford
Grand Prairie, TX
01.2020 - 06.2022
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Ordered parts for customers, repair shops and contracted departments.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
- Submitted reports to senior management to aid in business decision-making and planning.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
Parts Assistant
Grand Prairie Ford
Grand Prairie, TX
01.2014 - 01.2020
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Researched vehicles and parts via physical catalogs and electronic means.
- Ordered parts from various distributors to fulfill demands.
- Stocked and managed stock of parts.
- Operation of forklift for parts transport.
Assistant Technician
RamAir
Duncanville, TX
01.2009 - 01.2012
- Completed basic and semi-skilled work with Heating and /AC units with little or no oversight.
- Maintained detailed and current records on customers, orders and assignments.
- Picked up, delivered and organized parts for customers and specific jobs.
- Handled service requests, tracking and prioritizing issues based on level of need to streamline problem resolution.
- Assisted with complex heating /AC equipment repairs.
Education
High School Diploma -
Duncanville High School
Duncanville, TX2008
Skills
- Loss Prevention Goals Monitoring
- Analytical and Critical Thinking
- Cost Tracking
- Contract Terms Interpretation
- Administrative Oversight
- Service Improvement Analysis
- Data Interpretation
- Parts Identifications
- Vendor Contracts
- Invoice Processing
- Hazardous Material Handling
- Distribution and Warehousing
- International Freight Management
- Certified Forklift Operator
Timeline
Assistant Parts Manager
Grand Prairie Ford
01.2020 - 06.2022
Parts Assistant
Grand Prairie Ford
01.2014 - 01.2020
Assistant Technician
RamAir
01.2009 - 01.2012
High School Diploma -
Duncanville High School