Gabriel Rauch
Vancouver,Washington
Summary
Confident, driven, and motivated to provide high-quality service to my clients and colleagues. Striving for kindness, courtesy, and professionalism in the workplace. Experienced customer service professional with an enthusiasm for community engagement. Dedicated and serious employee exhibiting results-oriented mindset with time spent in fields of education and banking.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Language Teacher
Interac
01.2023 - 03.2024
- Provided assistance in English instruction and the creation of learning activities in Yokohama elementary school classrooms.
- Served as primary and supporting teacher, and was responsible for preparing materials and lesson contents.
Bank Teller
KeyBank
08.2022 - 12.2022
- Processed withdrawals, deposits, payments, and account inquiries, alongside other basic bank procedure, servicing a variety of branches in Vancouver, Washington and Portland, Oregon.
- Answered customer requests with politeness and enthusiasm, and received positive client evaluation surveys for my contributions.
Customer Service Associate
Walgreens
09.2021 - 08.2022
- Operated cash register and provided customer service in person and over the phone, serving as primary cashier at front register.
- Promptly answered customer questions, providing guidance on store layout and item availability to customers.
Cashier
Clark College
04.2019 - 05.2020
- Assisted in cleaning and food preparation duties in kitchen, restaurant, and cafeteria areas
- Operated cash register for food court and restaurant, providing in-person and phone customer service
Courtesy Clerk
Chuck's Produce & Street Market
05.2018 - 08.2018
- Bagged customer items, gathered shopping carts and offered assistance and guidance to customers
- Accompanied visitors out of store and in packing of items, alongside regular store cleaning and inspection
Cashier and Store Supervisor
City Foods
06.2014 - 06.2016
- Carried out inventory, store maintenance, and customer service duties for Belltown, Seattle convenience store
- Functioned as primary cashier and store supervisor, responsible for opening and readying store for business
Education
Bachelor of Arts - Political Science
University of Calgary
Calgary, Alberta, Canada02.2019
Skills
- Multitasking and organization; time management in balancing tasks and responsibilities in a fast-paced environment
- Relationship building and management; strove actively to cultivate and encourage positive collaboration with coworkers
- Professionalism and courtesy; spoke to clients and colleagues with an attitude of positivity and common respect
- Money handling; strictly adhered to cash box limitation requirements and counted money quickly and efficiently
- Patience and empathy; demonstrated clear concern for client needs and concerns in a welcoming service environment
- Exceptional customer service; enthusiastically maintained an approachable demeanor to create optimal client experience
Certification
- Teaching English as a Foreign Language (TEFL), Ontario Institute for Studies in Education of the University of Toronto
- Japanese Language Proficiency-Test (JLPT) N4, Japan Educational Exchanges and Services
Languages
Japanese
Limited Working
Timeline
Assistant Language Teacher
Interac
01.2023 - 03.2024
Bank Teller
KeyBank
08.2022 - 12.2022
Customer Service Associate
Walgreens
09.2021 - 08.2022
Cashier
Clark College
04.2019 - 05.2020
Courtesy Clerk
Chuck's Produce & Street Market
05.2018 - 08.2018
Cashier and Store Supervisor
City Foods
06.2014 - 06.2016
Bachelor of Arts - Political Science
University of Calgary
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