Amiable professional with experience balancing customer satisfaction with business expansion goals. Tirelessly maintains authoritative knowledge of represented products to provide prompt support and informational services. Committed to evangelizing for products to customers. Builds revenue by expanding and tightening consumer relations at all levels.
Overview
20
20
years of professional experience
Work History
Sales Support Representative - Waterworks
Ferguson Enterprises
01.2024 - Current
Assisted in multiple behind-the-scenes sales functions such as answering sales calls for general information, addressing and resolving customer concerns or questions, and helping customers by recommending the best products and solutions to support their needs
Providing hands-on assistance on an as-needed basis such as helping assist customers on the parts counter and providing backup support in the warehouse
Presented job quotes and provides accurate pricing and inventory information to customers
Gathering and utilizing business intelligence on prospects to support sales calls, product presentations and driving new business
Worked together with Sales associates to provide outstanding customer service for both existing and prospective customers
Execute the selling cycle in a manner that is concise, professional, ethical, and which leads the customer to action
Established and fostered client relationships by developing strong relationships with key senior decision makers as it relates to all areas of products of Ferguson waterworks
Fitness Consultant
Self Employed
Rio Grande Valley
04.2023 - Current
Company Overview: Health & Human Performance
Creating and facilitating male & female fitness target programs that complement each individual according to their health, leisure, and competitive goals
Specialized in bodybuilding aspects of weight training and hypertrophy, for both male and female clients reaching but competitive and noncompetitive goals
Recommend and create individualized diet regimens that complement the supported training program
Worked with an assortment of noncompetitive and competitive athletes for specific athletic programs through specialized weight training series designed for targeted sports
Assist and facilitate clients in weight loss management through High Intensity Interval Training (H.I.I.T.) and specialized weight training targeting specific areas of concern for the individual
Health & Human Performance
Service Sales Representative - First Aid and Safety
Cintas Corporation
11.2022 - 02.2023
Expand the sales of First aid & Safety products and convert competitive products in a manner that complies with Cintas policy and sales direction
Understand and demonstrate proper preparation use of all First Aid & Safety products
Conduct sales presentations by using current selling methods learned in Cintas sales training courses
Gathering and utilizing business intelligence on prospects to support sales calls, product presentations and driving new business
Responsible for setting priorities and making sound business decisions based on an understanding of sales opportunities within First Aid & Safety accounts
Execute the selling cycle in a manner that is concise, professional, ethical, and which leads the customer to action
Established and fostered client relationships by developing strong relationships with key senior decision makers as it relates to all areas of products of First Aid & Safety
Presenting/selling new products and preserving existing business with the potential of increasing current product margins
Analyze and detect key products with the potential to be crossed over from competitor brand to Cintas brand and demonstrate cost-effective savings for the account
Acute Care Sales Representative
Medline Industries, LP
Edinburg, TX
10.2021 - 10.2022
Managed as the dedicated sales representative for the largest physician owned general acute care hospital account in the Rio Grande Valley and in the nation with a 500+ bed count with a potential service population total of approximately 1.2 million in the region
Create and execute sales presentations to multiple senior decision-makers leading to the implementation of product and program sales in all areas of healthcare
Establishing and fostering client relationships by developing strong relationships with key senior decision makers as it relates to all areas of product sales and supply chain administration
Presenting/selling new products and preserving existing business with the potential of increasing current product margins
Team building among peers to ensure a collaboration across the continuum of care
Establish a cohesive working relationship between all Medline divisions including the Medline account sales specialists and account sales upper leadership
Create, prepare and execute bids and price quotes for the entity’s senior leadership stakeholder
Continuously gain knowledge of each device and analyze their data to create and execute customized projection plans for the dedicated hospital
Analyze and detect key products with the potential to be crossed over from competitor brand to Medline brand and demonstrate cost-effective savings for the entity
Utilize the identified key products as cost saving mechanisms to present to significant departmental stakeholders
Create and execute educational 'Lunch in' based on the monthly and quarterly collection data for the entity to reiterate the significance and the efficacy in devices on a consistent basis
Establish a local entity routing monthly calendar determined by collection analytics to continue fostering professional relationships and being readily available for inquiries and concerns daily
Actively participate in In-Service sessions as directed account manager or regional sales director within the current service region
Develop customized weekly device reports for management submittal
Reprocessing Program Coordinator/Sales
Medline Renewal
Edinburg, TX
05.2020 - 10.2021
Managed four hospital entities in the service region with a minimum bed capacity of 240 and maximum of 520 beds with a potential service population total of approximately 1.2 million
Assisted and directly executed three program implantations within the current service region along with direct follow-ups immediately after the program launch segment routinely
Significantly increased largest hospital entity collections by 975% within a 12-month time segment
Rapidly increased midsized hospital entity collections by 32% after initial program implementation (month 1) and has remained consistent in the last 12 months with an overall growth of 129%
Executing consistent growth in the most recently acquired entity demonstrating an 850% increase within the initial four months of program implementation
Continue fostering professional relationships with key hospital stakeholders and staff at each entity in the service region
Established a cohesive working relationship between Medline renewal division, the Medline account sales specialist, and account sales upper leadership in two key service regions
Develop and reassess quarterly short and long-term performance metrics to ensure increased device collections in each hospital entity within the current service region
Gain knowledge of each device that was reprocess-able and analyzed their data to create and execute customized projection plans for each hospital by targeting key reprocessing devices within the current service region
Oversee and execute device preparation resulting product shipment to Medline ReNewal
Construct, coordinate, and execute a systematic approach involving the packing and shipment of collection containers and labeling/organizing products in order to streamline the identification of reprocessed devices
Analyze and detect key products that have the potential to be reprocessed and demonstrate cost-effective savings for the entity
Utilize the identified key products as cost saving mechanisms to present to significant departmental stakeholders
Created and executed educational 'Breakfast in Learn' and 'Lunch in Learn' workshops based on the monthly and quarterly collection data for each entity to reiterate the significance and the efficacy in reprocessing devices
Established a regional entity routing monthly calendar determined by collection analytics to continue fostering professional relationships and being readily available for inquiries and concerns daily
Actively participate in In-Service sessions as directed account manager or regional sales director within the current service region
Fitness Consultant
University of Texas Rio Grande Valley
Rio Grande Valley
08.2018 - 12.2020
Creating and facilitating male & female fitness target programs that compliment everyone according to their health, leisure, and competitive goals
Specialized in bodybuilding aspects of weight training and hypertrophy, for both male and female clients reaching but competitive and noncompetitive goals
Recommend and create individualized diet regimens that complement the supported training program
Worked with an assortment of noncompetitive and competitive athletes for specific athletic programs through specialized weight training series designed for targeted sports
Assist and facilitate clients in weight loss management through High Intensity Interval Training (H.I.I.T.) and specialized weight training targeting specific areas of concern for the individual
Recommended specific diet plans along with recommended Nutraceuticals that coincided with overall fitness goals
Emergency Medical Technician
Ameristarr EMS
Edinburg, Texas
12.2013 - 12.2019
Skilled and specialized in basic life support for both infant and adult populations
Specialized and equipped to handle emergency calls and non-emergency calls within any potential healthcare setting
CPR/AED Certified for both infant and adult populations
Currently trained and experienced in working day and night shifts with consistent monitoring of patients throughout routine transfers via ambulance both short and long distance
Currently being in patients for routine transfers (Dialysis, Wound care, Cancer) located in the Rio Grande Valley region
Trained and experienced in driving Type 1 & 2 E-350 7.3L Power Stroke Diesel Ambulance
Have served and continue to train as an on-site educator to new inexperienced EMT’s in areas of patient care, family and patient bedside manner, medical reporting, and on the job ambulance protocol
Equipped to handle patient and family concerns as it relates to the health of the individual being transferred to and from a healthcare facility
Emergency Medical Technician
Vitalis Medical Transportation
McAllen, Texas
08.2016 - 12.2018
Skilled and specialized in basic life support for both infant and adult populations
Served as an on-site educator to new inexperienced EMT’s in areas of patient care, family and patient bedside manner, medical reporting, and on the job ambulance protocol
Specialized and equipped to handle both emergency and non-emergency calls within any potential healthcare setting
CPR/AED Certified for both infant and adult populations
Experienced and cross trained in working day/night shifts with consistent monitoring of patients throughout routine transfers via ambulance both short and long distance
Equipped to handle patient and family concerns as it relates to the health of the individual being transferred to and from a healthcare facility
Field Service Operator
Oil States Energy Services
Edinburg, TX
08.2010 - 11.2013
Responsible for assembling and disassembly of lubricator and primary set up of B.O.P.’s including 5kK (pressure below 5,000 PSI) and 10K (pressure below 10,000 PSI)
Continuously maintained working business relationships with various oil companies and service companies including, Apache, Petrohawk, Cheveron, Neighbors, Precision Drilling, BakerAtlas, E&P Wireline, Schlumberger, Haliburton, JW Wireline, G&E Wireline
Responsible for collection of Post Operation Company Report to be made available to O.S.E.S
Manager and assisted with internal and external company audits
Took personal initiative in safety and hazardous environment due to background in Emergency Medical Services
Open Hole Wire line operator
Schlumberger
Edinburg, TX
10.2008 - 02.2009
Observed and continuously practiced commendable safety skills and techniques with an assembled working pod everyday while on the job site and at the home office
Took personal initiative in safety and hazardous environment due to background in Emergency Medical Services
Co-Founder/E.M. T
Trinity Emergency Medical Services
Edinburg, TX
06.2006 - 07.2008
Co founder of an ambulance service company that encompassed patients for Starr, Hidalgo, Jim Wells County, and other small neighboring counties as well serving a regional population of over 1 million
Established and solidified company contracts with may physician offices in the region along with dialysis facilities
Created and executed daily operations for Trinity EMS
Provided fair and honest services for all patients that qualified for ambulance assistance
Held fully accountable of all administration supervisors and completion of administrative duties at the beginning and end of the day
Kept continuous daily contact with supervisors and representatives of the Texas Dept
Of Health, Medicare, and Medicaid
Promoted honesty and integrity through our company through example
Continuously promoted and marketed the company by constant contact with doctor offices, dialysis centers, hospital personnel, and the patients themselves
Supervisor/ E.M. T
A-Care Emergency Medical Services
Edinburg, TX
10.2004 - 12.2006
Promoted to a Supervisor for my potential in all administrative duties concerning A-Care Emergency Medical Services
Served as a maintenance, supply & field medic supervisor
Supervised field medics active duties, along with completing administrative duties through the day
Monitored patients throughout transportation via ambulance
Drove Type 1 & 2 E-350 7.3L Power Stroke Diesel Ambulance
Brought patients consecutively for routine transfers (Dialysis, Wound care, Cancer)
Promoted and marketed the company by constant contact with doctor offices, dialysis centers, hospital personnel, and the patients themselves
Monitored patients throughout transportation via ambulance
Specialized in Basic life support
Have Successfully saved lives while transporting to hospital during an emergency run
Education
Bachelor of Science - Kinesiology
University of Texas Rio Grande Valley
Edinburg, TX
12.2019
Emergency Medical Technician -
Ameristarr EMS
Edinburg, TX
12.2019
Emergency Medical Technician -
Vitalis Medical Transportation
McAllen, TX
12.2018
Associates of Arts - Interdisciplinary Studies
South Texas College
McAllen, TX
05.2016
Skills
Bilingual—Fluent in conversational English and Spanish; proficient in reading and writing Spanish
Administration Experienced
References
All references may be given upon request of the potential employer.
Timeline
Sales Support Representative - Waterworks
Ferguson Enterprises
01.2024 - Current
Fitness Consultant
Self Employed
04.2023 - Current
Service Sales Representative - First Aid and Safety