Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Gabriel Rumsey

Gabriel Rumsey

Huntington Beach

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

8
8
years of professional experience

Work History

SERVER/BARTENDER

Islands Restaurants
03.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

FRONT RECEPTIONIST

HealthPro Wellness Center
02.2019 - 03.2020
  • Company Overview: HealthPro Wellness Center is a chiropractic/physical therapy center
  • Company Overview: HealthPro Wellness Center is a chiropractic/physical therapy center
  • It was vital for me to have a personal and friendly relationship with all the regular patients that came in as well as the new ones which I learned while I took on this job
  • My job consisted of making sure each patient got taken care of efficiently by checking them in, answering any questions they had, and walking them to their respective rooms when it was time for their appointment
  • A majority of the time I was also taking calls to schedule these appointments and making sure none of the times conflicted with each other or I was doing paperwork that pertained to insurance
  • I was laid off in March due to the pandemic
  • HealthPro Wellness Center is a chiropractic/physical therapy center
  • Scheduled appointments for clients using Microsoft Outlook calendar program.
  • Utilized customer service skills to address visitor concerns and provide assistance.
  • Supported front desk operations through maintenance of lobby area cleanliness.
  • Greeted visitors and clients warmly, while efficiently directing them to the appropriate departments or personnel.
  • Answered incoming calls in a professional manner and responded to inquiries with accurate information.

CASHIER

The Habit
07.2017 - 06.2018
  • During my time at The Habit, I was mainly a cashier
  • This is where I learned how to communicate with different types of people
  • Other than that, I was also responsible for cleaning the tables and bathrooms and restocking any supplies we needed
  • I had to quit due to preparing for the upcoming first year of college
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Operated cash register and accurately processed payments, returns, and exchanges.

Education

Bachelor's Degree - Communication Studies

California State University, Long Beach
Huntington Beach, US
05.2022

Skills

  • Interpersonal
  • Communication Skills
  • Flexibility and Adaptability
  • Friendly
  • Strong work ethic
  • Good Communication
  • Ability to Work in a Group
  • Honest and Reliable
  • Good listener
  • Exceptional customer service
  • Guest engagement
  • Cash handling

Interests

  • Gym Workouts
  • Documenting and sharing travel experiences
  • Music
  • Watching Movies and TV Shows
  • Personal Development and Self-Improvement

Timeline

SERVER/BARTENDER

Islands Restaurants
03.2021 - Current

FRONT RECEPTIONIST

HealthPro Wellness Center
02.2019 - 03.2020

CASHIER

The Habit
07.2017 - 06.2018

Bachelor's Degree - Communication Studies

California State University, Long Beach

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