Detail-oriented professional with strong customer service and administrative skills. Experienced in logistics, sales, and streamlining office operations to enhance client satisfaction and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Trainer
Fitness CF
02.2026 - Current
Developed personalized fitness programs tailored to client goals and abilities
Conducted fitness assessments to evaluate strength, endurance, and flexibility
Instructed clients on proper exercise techniques to ensure safety and effectiveness
Motivated clients through positive reinforcement and accountability strategies
Monitored client progress and adjusted training regimens as needed for optimal results
Maintained up-to-date knowledge of industry trends to implement best practices in training
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Trained clients during strength training, cardio vascular exercise, and stretching.
Assisted clients with personal fitness goals through realistic objectives.
Improved client fitness levels by developing personalized workout plans and monitoring progress.
Increased client retention through consistent communication, motivation, and support.
Provided emergency first aid and CPR as needed.
Developed and implemented fitness assessment system to evaluate progress of participants.
Adapted classes to meet needs of participants with varying fitness levels.
Moving Team Leader
Brazilian Moving
09.2023 - 10.2025
Oversaw daily operations to ensure timely and efficient completion of moving projects.
Trained and mentored team members on safety protocols and best practices.
Coordinated logistics for residential and commercial moves, optimizing routes and schedules.
Conducted quality checks to maintain high service standards throughout moving processes.
Developed training materials to enhance team knowledge of equipment handling and safety measures.
Implemented process improvements that enhanced workflow efficiency across teams.
Resolved customer concerns promptly, ensuring satisfaction with moving services provided.
Collaborated with management to establish performance goals for team members, driving accountability.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Assisted in recruitment to build team of top performers.
Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Administrative Assistant
Rede De Sementes Do Cerrado
08.2022 - 09.2023
Prepared and organized documentation for internal and external communications.
Assisted in maintaining accurate records and databases using Microsoft Excel.
Facilitated onboarding processes for new employees, enhancing transition efficiency.
Streamlined office supply inventory, ensuring timely availability of essential materials.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Transcribed and organized information to assist in preparing speeches and presentations.
Performed research to collect and record industry data.
Established administrative work procedures to track staff's daily tasks.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Managed filing system, entered data and completed other clerical tasks.
Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
Developed filing system for historical documents, preserving important company records and improving access to information.
Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
Maintained inventory of office supplies and placed orders.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.