GABRIEL SERRANO
Elmwood Park,IL
Summary
Professional cargo specialist with track record of supporting efficient freight operations. Known for reliability and strong emphasis on teamwork to achieve seamless logistics. Adaptable to changing demands and proficient in handling various cargo types, ensuring safety and compliance with regulations.
Experienced with managing cargo logistics and operations. Utilizes expertise in heavy machinery to streamline loading and unloading processes. Knowledge of teamwork dynamics and safety protocols ensures smooth and secure cargo handling.
Overview
8
8
years of professional experience
Work History
Air Cargo Handler
CH Robinson
09.2024 - Current
- "Responsible for the loading and unloading of airline cargo, ensuring that all necessary paperwork and protocols are adhered to for a smooth and efficient arrival at the destination. Provide excellent customer service while consistently meeting daily performance quotas.
- Improved cargo processing times by efficiently sorting, stacking, and loading/unloading shipments.
- Proactively identified opportunities for process improvements within the air cargo department, resulting in increased efficiency over time.
- Assisted in training new team members on proper handling procedures, boosting overall productivity in the department.
Supervisor of Operations
FORWARD AIR
10.2021 - Current
- Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives
- Multiple branches
Cargo Handler
Dayton Fight
06.2022 - 12.2023
- I unloaded and loaded freight trailers including hazmat materials
- I was also in charge of breaking down and loading the trailer in a timely manner to keep the freights deadline intact
Dock Leader
Dock Leader
10.2019 - 03.2021
- Monitored daily operations and performed safety audits to check that staff followed administrative policies and regulations
- Planned accordingly in order to maintain a well run operation
- Kept track of inbound freight in order to meet deadline and make service on our customer's freight
Forklift Operator
BASIC ENTERPRISE
01.2017 - 10.2018
- Attended the customers by loading and unloading material and inspection of freight upon receiving onto the warehouse
- Handled files and paper work for the driver and company and organized pallets of material on the floor
Education
High School Diploma -
Antonia Pantoja High School
01.2018
Skills
- -Bilingual
- -Quick Learner
- -Excellent Leadership qualities
- -Microsoft word proficient
- -Client Focused
- -Overall Friendly positive attitude
- Loading and unloading
- Labeling and packaging
- Heavy lifting proficiency
- Warehouse management
- Hazardous materials handling
- Load planning
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Air Cargo Handler
CH Robinson
09.2024 - Current
Cargo Handler
Dayton Fight
06.2022 - 12.2023
Supervisor of Operations
FORWARD AIR
10.2021 - Current
Dock Leader
Dock Leader
10.2019 - 03.2021
Forklift Operator
BASIC ENTERPRISE
01.2017 - 10.2018
High School Diploma -
Antonia Pantoja High School
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