Gabriel Umbac
Miami
Summary
Dynamic Member Advocate with a proven track record at Youth For Christ Miami, showcasing exceptional collaboration, teamwork, and cross-cultural communication skills. Spearheaded initiatives to enhance member support, leading to increased trust and loyalty. Experienced in organizing multicultural events and supporting community needs, demonstrating a strong blend of customer service and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Member Advocate
Youth For Christ Miami
Miami, FL
01.2018 - Current
- Collaborated with team members to identify areas for improvement and implement new strategies for better member support.
- Participated in regular team meetings, sharing insights gained from daily interactions with members to benefit overall operations.
- Assisted in updating company policies as necessary based on feedback received from members directly or through ongoing trend analysis efforts within our team.
- Developed strong relationships with members, fostering trust and loyalty to the organization.
Volunteer
Sr. Santo Nino Sinulog of Miami
Miami, FL
01.2010 - Current
- Represented organization positively and professionally while providing community with much-needed services.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Performed in dance performance for yearly feast celebrations or nonprofit functions.
Volunteer
Good Shepherd Catholic Church
Miami, FL
10.2021 - 10.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Increased cultural awareness with organization of multicultural festivals.
Volunteer
St Richards Catholic Church
Miami, Florida
02.2024 - 02.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported and engaged in delivering food and clothing's the the homeless in Downtown, Miami.
Education
Associate of Science - Nursing
Miami Dade College
11011 SW 104 Street Miami, Florida 3317606.2026
High School Diploma -
Felix Varela Senior High
15255 SW 96 St. Miami, Fl 3319606.2024
Skills
- Cross-cultural communication
- Assertiveness
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Collaboration and Teamwork
Timeline
Volunteer
St Richards Catholic Church
02.2024 - 02.2024
Volunteer
Good Shepherd Catholic Church
10.2021 - 10.2024
Member Advocate
Youth For Christ Miami
01.2018 - Current
Volunteer
Sr. Santo Nino Sinulog of Miami
01.2010 - Current
Associate of Science - Nursing
Miami Dade College
High School Diploma -
Felix Varela Senior High
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