Summary
Overview
Work History
Skills
Timeline
Generic

Gabriel Vaden

Moreno Valley,CA

Summary

At Sonnier Beauty Supply I worked as a Customer Service Representative which included getting to know and understand the issues presented by customers and going through a fluid process to help them find a solution that was satisfactory. Not only that but I was involved in managing inventory, stocking shelves, cleaning the store front to back, and managing the cash register. I was able to preform any task given too me and as with the nature of this type of business there were many times where something new was needed to be done on the spot.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Cherron Vaden
04.2021 - Current


  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Regular resolved issues with difficult customers
  • Cleaned the entire store and kept the from organized and tidy
  • Worked on inventory and product counts
  • Answered customer questions about specific products

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Payment processing
  • Product knowledge
  • Order processing
  • Store maintenance
  • Stock management

Timeline

Customer Service Representative

Cherron Vaden
04.2021 - Current
Gabriel Vaden