Gabriel Valencia
Tucson,AZ
Summary
Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Great at communicating and working as a team to provide the customer with the best experience possible.
Overview
1
1
year of professional experience
Work History
Crew Member
Dunkin' Brands
Tucson, Arizona
10.2020 - 07.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Managed over 50 customer calls, inquiries and orders each day.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Brewed coffee and tea and changed out drink station syrups.
Education
High School Diploma -
Tucson Magnet High School
Tucson, AZ05.2023
Skills
- Coffee and Tea Service
- Quality Control Checks
- Cash Drawer Operations
- Store Opening and Closing
- Valid Driver's License
- Clear Communication
- Teamwork and Collaboration
- Customer Relations
- Dependable and Cooperative
- Equipment Troubleshooting and Maintenance
- Groundskeeping and Landscaping
- Customer Service
Affiliations
Member of the 2022 Jewish Latino Teen Coalition.
Volunteer of countless hours at Most Holy Trinity. Winter worker for "Soup Kitchen"
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Crew Member
Dunkin' Brands
10.2020 - 07.2021
High School Diploma -
Tucson Magnet High School
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