Gabriel White
Security
Peoria,IL
Summary
Proven Security Officer and Patient Transporter with a track record of enhancing safety and customer service at Carle Health-Methodist. Skilled in electronic surveillance and crisis intervention, adept at de-escalating conflicts and ensuring facility security. Demonstrated ability to improve operational efficiency and patient satisfaction, contributing to a safer, more welcoming environment.
Overview
20
20
years of professional experience
Work History
Security Officer
Carle Health- Methodist
04.2008 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Investigated suspicious activities and persons to maintain security of premises.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Patient Transporter
Methodist Medical Center of Illinois
07.2004 - 07.2008
- Warmly greeted patients and visitors and made each feel welcome.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Education
High School Diploma -
Peoria High
Peoria, IL05.1994
Skills
Report Writing
Incident Reporting
General security
Superior customer service
Patrol operations
Conflict de-escalation
Electronic surveillance
Security Equipment Operation
Crisis intervention training
First Aid Certified
Timeline
Security Officer
Carle Health- Methodist
04.2008 - Current
Patient Transporter
Methodist Medical Center of Illinois
07.2004 - 07.2008
High School Diploma -
Peoria High
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