
Dependable and hardworking professional with hands-on experience in customer service, retail operations, and automotive maintenance. Developed strong customer service skills while working for H-E-B, assisting customers, providing carryout service, supporting deli and produce departments, and helping maintain a safe, organized shopping environment. Gained valuable automotive experience as a Certified Oil Technician performing oil and filter changes, fluid services, vehicle inspections, and preventative maintenance while ensuring quality workmanship and customer satisfaction.
Recognized for strong communication skills, attention to detail, reliability, and the ability to work effectively in fast-paced environments. Proven ability to learn quickly, follow safety procedures, manage multiple responsibilities, and contribute positively as a team member. Committed to providing excellent service, maintaining high standards of work, and continuously expanding technical and professional skills.
Performed routine automotive maintenance on a wide variety of passenger vehicles, including oil and filter changes, fluid services, tire pressure checks, battery inspections, and basic under-the-hood diagnostics. Utilized knowledge gained through Certified Oil Technician training to accurately assess vehicle maintenance needs while following manufacturer recommendations and shop procedures.
Provided quality customer service by explaining recommended maintenance services, documenting vehicle conditions, communicating findings to service advisors, and ensuring customers understood the importance of preventative vehicle care. Conducted multi-point vehicle inspections, identified potential maintenance concerns, and helped maintain vehicle safety and performance standards.
Maintained a consistent workflow in a fast-paced shop environment while adhering to strict safety, quality, and efficiency standards. Kept tools, equipment, and service bays clean, organized, and ready for daily operations. Demonstrated strong mechanical aptitude, attention to detail, dependability, teamwork, and a commitment to delivering professional service while ensuring each vehicle left the shop clean, properly serviced, and road-ready.
Supported front-end operations by efficiently bagging groceries, assisting customers with purchases, retrieving shopping carts, and maintaining a clean, organized, and customer-friendly environment. Worked closely with cashiers and store leadership to ensure smooth daily operations during busy periods. Provided friendly customer service by helping shoppers locate products, carrying groceries when needed, and responding professionally to customer requests.
Served as a dependable team member who frequently assisted the deli department during peak hours by restocking merchandise, rotating inventory, monitoring product freshness, preparing simple grab-and-go items, and maintaining clean, attractive displays. Assisted with stocking shelves, organizing back-stock areas, and ensuring departments remained well-presented and fully supplied throughout the day.
Demonstrated strong attention to detail, reliability, time management, and a consistent work ethic while balancing work responsibilities with academic commitments. Recognized as a dependable employee who could adapt to different tasks, work effectively as part of a team, and contribute to a positive shopping experience for customers.
From July 2018 to November 2019, I worked seasonally with Empire Trucking, performing heavy equipment support and general labor duties on construction and aggregate-hauling projects. Responsibilities included removing, mounting, and greasing tires on dump trucks, assisting with gravel hauling operations, conducting site cleanups, and performing routine maintenance and inspections on equipment and vehicles. I regularly worked around heavy machinery, operated hand and power tools, loaded and unloaded materials, and helped ensure work areas remained safe and organized. This position strengthened my mechanical aptitude, troubleshooting abilities, physical stamina, attention to detail, commitment to workplace safety, and ability to work effectively in fast-paced team environments while meeting project deadlines.