Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Gonzales

Roseburg

Summary

Dedicated Oil and Lube Technician skilled in customer service and vehicle maintenance. Known for effectively diagnosing mechanical issues and ensuring customer satisfaction. I have a strong customer service history before going to school for mechanics. Have worked in the retail setting for many years.

Overview

10
10
years of professional experience

Work History

Oil and Lube Technician

Chuck Swarm Family Auto
Roseburg
09.2024 - Current
  • Conducted routine oil changes and fluid checks for various vehicle models.

Mechanic

City Center Cars & Trucks
Roseburg
05.2023 - 09.2024
  • Diagnosed mechanical issues in cars and trucks using diagnostic tools.
  • Repaired engines, transmissions, and electrical systems for various vehicles.

Cook

Brix Grill
Roseburg
02.2022 - 03.2023
  • Prepared diverse menu items following established recipes and presentation standards.

Delivery Driver, Shipping

FedEx
Roseburg
10.2020 - 02.2022
  • Communicated with customers to ensure satisfaction and resolve issues.
  • Delivered packages efficiently across assigned routes.

Delivery Driver

Lowe's Home Improvment
Roseburg
02.2018 - 10.2020
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered and installed appliances to customers home, handled problems and issues with orders, and repairs.

Delivery Driver

Rife's Home Furniture
Roseburg
09.2015 - 02.2018
  • Provided excellent customer service by addressing inquiries during deliveries.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Education

Certificate - Automotive Technician

Umpqua Community College
Roseburg, OR
06-2023

Skills

  • Customer service
  • Vehicle maintenance
  • Effective communication
  • Problem solving
  • Attention to detail
  • Customer relationship management
  • Team collaboration
  • Time management
  • Adaptable thinking
  • Superior work ethic
  • Committed work ethic
  • Schedule mastery
  • Professional telephone demeanor
  • Problem-solving
  • Shipping and receiving
  • Inbound and outbound calling
  • Order fulfillment
  • Follow-up skills

Timeline

Oil and Lube Technician

Chuck Swarm Family Auto
09.2024 - Current

Mechanic

City Center Cars & Trucks
05.2023 - 09.2024

Cook

Brix Grill
02.2022 - 03.2023

Delivery Driver, Shipping

FedEx
10.2020 - 02.2022

Delivery Driver

Lowe's Home Improvment
02.2018 - 10.2020

Delivery Driver

Rife's Home Furniture
09.2015 - 02.2018

Certificate - Automotive Technician

Umpqua Community College
Joshua Gonzales