Elizabeth Jordan
Paragould,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Oil and Lube Technician
NEA Quick Lube
03.2023 - Current
- Worked alone or in team-based systems to complete up to 60 oil changes each day.
- Greeted customers and answered questions about oil changes and other services.
- Cleaned automotive service bays and removed debris and oil to promote organized work environment.
- Retained accurate records of purchases, titles and sales.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Attended in-house training courses and webinars to learn about vehicle electrical system, brakes and diagnostic and repair techniques.
- Suggested additional services to customers in order to meet upsell goals.
- Kept shop areas neat, clean, and free of safety hazards.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Assembler
Utility Trailer
05.2023 - 08.2023
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Collaborated with team members to improve production processes and maintain quality standards.
- Collected material and equipment required for assembling process to determine durability of structure.
- Followed outlined specifications to implement assembly plans.
- Followed safety protocols to maintain safe working environment.
- Assembled parts correctly according to specifications, reducing quality issues.
- Completed tasks on time to meet quality and safety standards.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Trained new assembly personnel on proper use of equipment.
- Maintained detailed records of production and assembly processes.
Automotive Technician
Walmart
09.2022 - 02.2023
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Performed safety and emissions inspections.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Investigated customer complaints to identify cause of malfunctions.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Repaired and replaced worn and damaged components.
- Maintained accurate records of time and materials required to perform repairs and service.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Explained estimates and determined repair timelines to manage customer expectations.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Kept shop areas neat, clean, and free of safety hazards.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Tested tires for wear, balance and overall condition.
- Evaluated tire tread depth and air pressure to verify proper tire inflation.
- Used shop machinery to balance tires and align vehicles for optimal performance.
- Educated customers about tire maintenance, repair and replacement.
- Inflated tires to recommended pressure levels for tire and vehicle size.
- Assisted customers with selecting correct brand, type and size of tire for vehicle.
- Maximized efficiency by coordinating changing and rotating of tires.
- Performed regular inspections of tire inventory and ordered new tires to maintain stock level.
- Obtained quotes for tires from vendors and negotiated prices.
Environmentalist
Greene Acres Nursing Home
01.2020 - 09.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Sorted, laundered and put away various laundry items.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Hang, cleaned and rehung draperies to maintain freshness.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Cashier
Walmart
07.2019 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Tallied cash drawer at beginning and end of each work shift.
- Upsold additional products and services to customers, increasing revenue.
- Processed refunds and exchanges in accordance with company policy.
- Checked personal identifications during alcohol and tobacco sales.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Team Member
McDonald's
06.2017 - 07.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Conducted regular reviews of operations and identified areas for improvement.
Education
High School Diploma -
Marmaduke High School
Marmaduke, AR05.2019
Skills
- Time management
- Oil change expertise
- Tire rotation proficiency
- Fluid replacement
- Automotive diagnostics
- Customer service
- Battery service
- Relationship Building
- OSHA Compliance
- Tire Changing and Rotation
- Battery Installation
- Oil Changes
- Dependable and Responsible
- Service Scheduling
- Customer Relations
- Tire Damage Repair
- Tire Rotations
- Cost Estimation
- Scheduled Maintenance
- Valid Driver's License
- Physical Stamina
- Strong Reading Talents
- Excellent Grammar
- Precise
- Google Docs Proficiency
- Attention to Detail
- Research and Fact-Checking
- Editing and Revision
- Proofreading Proficiency
- Deadline Adherence
- Grammar and Punctuation Knowledge
- Transcription
- Data Entry
- Transcription Accuracy
- Office Equipment Operation
- Skype for Business support
- OneDrive for Business setup
Timeline
Assembler
Utility Trailer
05.2023 - 08.2023
Oil and Lube Technician
NEA Quick Lube
03.2023 - Current
Automotive Technician
Walmart
09.2022 - 02.2023
Environmentalist
Greene Acres Nursing Home
01.2020 - 09.2022
Cashier
Walmart
07.2019 - 12.2019
Team Member
McDonald's
06.2017 - 07.2019
High School Diploma -
Marmaduke High School
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