Gabriela Aburto
Maywood,CA
Summary
To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company Authorized to work in the US for any employer.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Collection Supervisor
MOTI Physiotherapy
01.2025 - Current
- Supervised and coordinated activities of collections employees attempting to gather monies owed from consumers.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Processed payments and applied to customer balances.
- Posted ERA payments and collections on regular basis.
- Processed debtor payments and updated accounts to reflect new balance.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Submitted corrected claims as needed
- Identified needs and provided training to clarify expectations of collections agents.
- Generated and mailed updated statements monthly
Billing and Collections Specialist
MOTI Physiotherapy
11.2019 - 12.2024
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Filed and updated patient information and medical records.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Advised customers of alternative actions and strategies for debt repayment
- Entered client details and notes into system for interdepartmental access and review.
- Resolved problems, improved operations and provided exceptional service.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts
- Verified Insurance
- Liaised between patients, insurance companies and billing office.
- Received and sorted mail, prepared mail for delivery and scanned documents.
- Responded to customer concerns and questions on daily basis.
- Inserted mail with manual methods and automated equipment for optimal efficiency.
- Researched and followed up on denied insurance claims.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Worked with customer to create debt repayment plan based on current financial condition.
- Submitted electronic and paper claims to insurance companies to collect medical payments.
Human Resource File Clerk
Good Samaritan Hospital
09.2019 - 10.2019
- Sorted, organized, and maintained employee records accurate
- Update existing record and added new records
- Prepared inactive/Terminated files
- Created welcome folders for new employees
- Used Lawson to scan employee records
Valet Supervisor
SP+ Parking
04.2017 - 09.2019
- Provided instruction, to all employees during the shift.
- Provided an elevated customer experience.
- Copied, logged and scanned supporting documentation.
- Checked out guest from parking lot.
- Answered phone calls, dispatched drivers.
Medical Billing Extern
Wesley JWCH Institute, INC
06.2019 - 08.2019
- Experience in using NextGen.
- Paper Encounters, Phlebotomist, and Nurse Visit
- Experience with CMS.gov/, looking up fees for CPT, ICD10, etc.
- Processing claims and reviewing data; Case management, Nurse visit, Phlebotomist quest
- Posting payments for payer Healthcare LA
Education
Medical Billing and coding - Vocational college
American Career College
Los Angeles, CA10.2019
High School Diploma -
Maywood Academy High School
Maywood, CA08.2012
Skills
- Customer support
- ICD-10-CM (5 years)
- Supervising experience
- Medical collection (3 years)
- Bilingual (10 years)
- Microsoft Excel
- EMR systems
- Filing (2 years)
- Insurance Verification (3 years)
- Leadership
- Documentation review
- Data Entry
- Revenue cycle management
- Medical Office Experience (4 years)
- Communication skills (5 years)
- Phone Etiquette (3 years)
- Medical Scheduling (2 years)
- Medical billing (4 years)
- Customer service (10 years)
- Microsoft Outlook
Certification
- Medical Billing Certification
- Medical Coding Certification
Languages
Spanish - Fluent
English - Fluent
Timeline
Medical Collection Supervisor
MOTI Physiotherapy
01.2025 - Current
Billing and Collections Specialist
MOTI Physiotherapy
11.2019 - 12.2024
Human Resource File Clerk
Good Samaritan Hospital
09.2019 - 10.2019
Medical Billing Extern
Wesley JWCH Institute, INC
06.2019 - 08.2019
Valet Supervisor
SP+ Parking
04.2017 - 09.2019
Medical Billing and coding - Vocational college
American Career College
High School Diploma -
Maywood Academy High School
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