Stephanie Franetovich

• Scheduled patient appointments efficiently, optimizing workflow and minimizing wait times for enhanced patient satisfaction.
• Implemented electronic health record (EHR) updates to improve data accuracy and streamline information retrieval for clinical use.
• Managed confidential patient information according to HIPAA regulations.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Scheduled surgical clearances with PAT follow up.
• Added MVA and WC claims and confirmed policy coverage.
• Collaborated with billing department to resolve issues related to insurance claims or billing discrepancies.

• Managed patient check-in and scheduling using electronic health record system.
• Facilitated communication between patients and medical staff to ensure efficient operations.
• Maintained accurate patient records and updated information in database as needed.
• Assisted in verifying insurance eligibility and processing patient payments effectively.
• Prepared and processed patient referrals and transfer requests.
• Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
• Optimized appointment scheduling to maximize doctor availability.
• Adhered to strict HIPAA guidelines to protect patient privacy.

• Oversaw daily spa operations, ensuring high-quality service delivery and customer satisfaction.
• Developed staff training programs to enhance service skills and maintain operational excellence.
• Implemented inventory management systems to track supplies and optimize resource allocation.
• Coordinated marketing initiatives to promote spa services, increasing client engagement and retention.
• Established standard operating procedures for treatments, ensuring consistency and safety compliance.
• Managed payroll processes, adhering to budget guidelines while maintaining adequate staffing levels at all times.
• Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.

Graduated

Graduated