Summary
Overview
Work History
Education
Skills
Timeline
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Gabriela Aguilera

Arleta,CA

Summary

Recent Communication Studies undergraduate with a strong academic background eager for professional growth. Skilled multitasker and detail oriented with 4+ years of cross-trained experience at The Cheesecake Factory where I excelled in roles requiring exceptional interpersonal skills, team collaboration, and conflict resolution. I manage high-volume tasks, enhance customer satisfaction, and contribute to a positive work culture. I possess a strong work ethic, adaptability, and willingness to be challenged. Seeking an opportunity to contribute positively to a role that values both strategic communication and operational excellence.

Overview

9
9
years of professional experience

Work History

Server

The Cheesecake Factory
Beverly Hills, CA
09.2021 - Current
  • Friendly server responsible for ensuring all guests have an enjoyable dining experience
  • Provide guests with detailed knowledge of our menu and take accurate food and drink orders
  • Maintain attention to details with special requests, dietary accommodations, and anticipating guest needs
  • Quickly and efficiently managed multiple tasks while consistently ensuring guest satisfaction throughout meals.
  • Complete all side work, restock, and assist other work groups.

Cashier

The Cheesecake Factory
Beverly Hills, CA
02.2021 - Current
  • Packaged take out orders with attention to detail and maintained precise financial records
  • Demonstrated excellent customer service skills and addressed all guest inquiries regarding our extensive menu.
  • Thrived in fast paced environment with strong ability to collaborate with other work groups.

Dessert Finisher/ Barista

The Cheesecake Factory
Beverly Hills, CA
08.2020 - Current
  • Knowledgable on the production and details of all desserts and espresso drinks
  • Ensure consistency of preparations, safe food handling, and presentation of bakery orders
  • Manage a clean work environment throughout a fast paced shift

Host

The Cheesecake Factory
Beverly Hills, CA
01.2020 - Current
  • Ensured all guests felt welcomed, answered phone calls, organized reservations, and accommodated the best available seating
  • Maintained cleanliness standards for a comfortable and welcoming atmosphere
  • Communicate effectively to create a seamless guest and team experience.

Cheerleading Captain

Sherman Oaks Center For Enriched Studies
06.2015 - 02.2019
  • Energetic and ambitious team player with 2 years of leadership experience as cheer captain.
  • Led and choreographed for a team of 12 talented athletes through effective communication, motivation, and discipline.
  • Competed at the National High School Cheerleading Championships for 3 years.
  • Head organizer for the junior cheer program for 4th-6th grade students.

Education

Bachelor of Arts - Communication Studies

California State University of Northridge
05.2023

Associates - Communication Studies

Santa Monica College
06.2021

High School Diploma -

Sherman Oaks Center for Enriched Studies
06.2019

Skills

  • Bilingual
  • Interpersonal Communication
  • Customer Service
  • Organized
  • Multitasking
  • Resourceful
  • Leadership
  • Teamwork
  • Patient
  • Adaptable
  • Hardworking
  • Creative

Timeline

Server

The Cheesecake Factory
09.2021 - Current

Cashier

The Cheesecake Factory
02.2021 - Current

Dessert Finisher/ Barista

The Cheesecake Factory
08.2020 - Current

Host

The Cheesecake Factory
01.2020 - Current

Cheerleading Captain

Sherman Oaks Center For Enriched Studies
06.2015 - 02.2019

Bachelor of Arts - Communication Studies

California State University of Northridge

Associates - Communication Studies

Santa Monica College

High School Diploma -

Sherman Oaks Center for Enriched Studies

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Gabriela Aguilera