Gabriela Avilan
Miramar
Summary
Motivated and reliable professional with strong teamwork skills and the ability to learn quickly. Highly organized and capable of managing multiple tasks efficiently in fast-paced environments. Bilingual in English and Spanish, with excellent communication skills and a positive, proactive attitude.
Overview
5
5
years of professional experience
Work History
Sales Representative
Perfumes Andrea
10380 Estate Rd 84 Unit 8, Davie, Fl 33324
05.2025 - Current
- Cultivated strong customer relationships to enhance brand loyalty and repeat business.
- Conducted product demonstrations, effectively showcasing fragrance features and benefits to clients.
- Managed inventory levels, ensuring optimal stock availability for sales operations.
- Collaborated with marketing team on promotional events to increase product visibility and drive sales.
SERVER
Sr. De los tacos
Doral, FL
02.2023 - 02.2024
- Transported food products, cleaned tables and counters, and stocked dining room supplies.
- Communicated customers' menu choices and special requests to kitchen staff.
- Greeted guests promptly, shared daily specials and collected drink orders to offer superior service.
- Fostered fun atmosphere and family-style work environment consistent with company brand.
- Trained new servers in restaurant procedures and customer service standards.
- Used POS system to accurately input orders and process payments.
- Entered orders and processed payments using till system.
- Monitored tables, offering add-ons and checking on guest satisfaction.
SUPPORT SERVICES SPECIALIST
ProMD management
Pinecrest, FL
01.2022 - 03.2023
- Worked with clients to identify their specific issues potential support options.
- Helped social workers with developing, organizing and conducting programs to prevent and resolve problems.
- Referred individuals to wide range of public and private agencies based on individual needs to obtain necessary assistance.
- Maintained thorough records and produced detailed reports on client visits and histories.
- Used good organizational skills to manage workload.
- Assisted team members and managers with tasks to maintain productivity and meet project milestones.
Front Desk
Cr Insurance Group
Miami, FL
04.2021 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Analyzed client needs to provide tailored insurance solutions.
- Developed and maintained strong relationships with clients and underwriters.
- Conducted thorough market research to identify competitive insurance products.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
Sales Representative
Orange Medical Plan
Hialeah, FL
09.2020 - 12.2020
- Developed customized insurance plans tailored to client needs and risk assessments.
- Managed client portfolios, ensuring compliance with regulatory standards and company policies.
- Educated clients on policy options, providing clear explanations of coverage and benefits.
- Conducted market research to identify trends and enhance product offerings for competitive advantage.
- Managed high-volume inbound calls, addressing customer inquiries and resolving issues efficiently.
- Documented customer interactions accurately in CRM system to ensure record integrity and follow-up.
Education
PHARMACY TECHNICIAN -
Florida Education Institute
Miami, FLPHARMACY - undefined
Universidad Santa Maria
Caracas, VenezuelaHIGH SCHOOL DIPLOMA - undefined
U.E Colegio Sagrada Familia
Los Teques, Venezuela07.2017
Skills
- Order management
- Table setting
- Server training
- Supply restocking
- Hostess support
- Food delivery
- Liquor and wine service
- Quality control
- Office administration
- Correspondence management
- Client communication
- Communications support
- Customer service
- Interpersonal communication skills
- Customer relationship building
- Sales techniques
- Promotions
- Point-of-sale software
- Proper labeling
- Pharmacy operations
- Drug inventory control
- Label products
- Fill orders
- Multitasking
Training
Training
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sales Representative
Perfumes Andrea
05.2025 - Current
SERVER
Sr. De los tacos
02.2023 - 02.2024
SUPPORT SERVICES SPECIALIST
ProMD management
01.2022 - 03.2023
Front Desk
Cr Insurance Group
04.2021 - 08.2021
Sales Representative
Orange Medical Plan
09.2020 - 12.2020
PHARMACY - undefined
Universidad Santa Maria
HIGH SCHOOL DIPLOMA - undefined
U.E Colegio Sagrada Familia
PHARMACY TECHNICIAN -
Florida Education Institute