Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Gabriela Bertrand

Miami,FL

Summary

I possess a solid foundation in academic studies, coupled with a genuine interest in dental health and patient care. I am eager to embark on the necessary educational journey, acquiring the knowledge and skills required to excel in the field.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Desk Service Coordinator

Paul Mitchell The School
Miami, FL
02.2024 - Current
  • Efficiently book and rebook appointments for clients, ensuring optimal scheduling and customer satisfaction.
  • Coordinate supplies and tools for future professional cosmetologist students, including colors, towels, and necessary equipment, to support seamless client service.
  • Maintain organization and cleanliness of the front desk area, creating a welcoming atmosphere for clients and students.
  • Facilitate client check-out processes, handling transactions accurately and providing excellent customer service.
  • Collaborate with team members to ensure smooth operations and uphold the high standards of Paul Mitchell's brand.

Cashier/Sales Associate

Bath & Body Works
Miami, FL
11.2023 - 01.2024
  • Deliver exceptional customer service by promptly assisting with inquiries and transactions.
  • Operate cash register accurately, handling various forms of payment.
  • Maintain a clean and organized cashier station, restocking merchandise as needed.
  • Promote sales through knowledge of promotions and loyalty programs.
  • Collaborate with team members to achieve sales goals and uphold brand standards.

Bank Teller Intern

Sunstate Bank
Miami, FL
03.2023 - 06.2023
  • Utilized comprehensive knowledge of bank procedures and products to execute transactional, operational, and customer support duties.
  • Delivered exceptional service to customers in person or over telephone.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.

Bank Teller Intern

Bank United
Miami, FL
07.2022 - 07.2022
  • Maintained confidentiality of bank records and client information.
  • Entered customer transactions into computers to record transactions and issue computer-generated receipts.

Education

Pre-Dentistry

Maimi Dade College
Miami, FL
04-2025

High School Diploma -

Coral Reef Senior High School, Academy of Finance
Miami, FL
06.2023

Skills

  • Microsoft Word Certified
  • Quick learner
  • Teamwork and Collaboration
  • Organization Skills

Accomplishments

Police Explorer

Hammocks District Police Station | Miami, FL

• Attend weekly meetings

• Participate in ride-alongs with police officers

• Assist with DUI checkpoints

• Work with H.P.D. specialized units

• Participate in many other civic functions

Certification

Quickbooks Certified Word Certification

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Front Desk Service Coordinator

Paul Mitchell The School
02.2024 - Current

Cashier/Sales Associate

Bath & Body Works
11.2023 - 01.2024

Bank Teller Intern

Sunstate Bank
03.2023 - 06.2023

Bank Teller Intern

Bank United
07.2022 - 07.2022

Pre-Dentistry

Maimi Dade College

High School Diploma -

Coral Reef Senior High School, Academy of Finance

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Gabriela Bertrand