Basmina Safay
Sugar Land
Summary
With one year of experience in retail management, the role encompassed overseeing daily operations and enhancing sales performance. Consistently achieving over $10,000 in monthly sales, the focus was on effective team leadership, exceptional customer service, and continuously refining sales strategies to align with business objectives
Overview
7
7
years of professional experience
Work History
Front-End Cashier
Academy Sports Outdoors
10.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during checkout
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals
- Consistently surpassed daily sales targets by leveraging strong communication skills and in-depth product knowledge to secure at least two credit card sale per day
Manager
Manyavar
08.2023 - 09.2024
- Responsibilities included managing daily store operations, utilizing the POS system for opening and closing procedures, and processing online orders
- The role involved answering customer calls, assisting shoppers in finding their desired items, and consistently achieving over $10,000 in sales each month
Sales Representative
Zeeba Fashion
06.2021 - 08.2024
- Responsibilities included greeting and engaging customers, providing assistance to shoppers, managing clothing inventory, and restocking racks
- Additionally, the role involved maintaining store cleanliness and operating the cash register to ensure a smooth shopping experience
Volunteer
North Austin Muslim Community Center - Masjid Aisha
05.2018 - 08.2018
- Provided reliable childcare and ensured children's safety.
- Assisted with meals, homework, and routines.
- Engaged children with fun and educational activities.
- Communicated with parents to meet children’s needs.
Education
University of Houston - Computer Science
University of Houston
Houston, TX05.2026
Skills
- Retail Operations Management
- Sales Strategy Optimization
- Problem Solving
- Multilingual Communication
- Customer service
- Microsoft Excel Proficiency
- Strong work ethic
- Cash handling expertise
- OSHA Certified
- Microsoft Word Certified
Languages
Persian
Native or Bilingual
Pashto
Native or Bilingual
Pashie
Native or Bilingual
Hindi
Full Professional
English
Native or Bilingual
Timeline
Front-End Cashier
Academy Sports Outdoors
10.2024 - Current
Manager
Manyavar
08.2023 - 09.2024
Sales Representative
Zeeba Fashion
06.2021 - 08.2024
Volunteer
North Austin Muslim Community Center - Masjid Aisha
05.2018 - 08.2018
University of Houston - Computer Science
University of Houston
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