Gabriela Briagas
Las Vegas,NV
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Self Employed
Private Nanny
Las Vegas, NV, USA
12.2021 - 10.2024
- Took on variety of roles, working flexible hours to meet fluctuating needs of family
- Provided childcare for multiple children at once
- Developed strong relationships with the children and their families
- Managed the children's daily routines, such as meal times, bath times, and bedtimes
- Cleaned up after the children to maintain a safe living environment
- Kept children's areas neat and tidy by putting away items and organizing
- Transported children to and from school, doctor appointments and extracurricular activities
- Assisted with housekeeping duties such as cleaning, laundry, and grocery shopping
Event Coordinator
Casamigos Tequila
Las Vegas, NV, USA
09.2019 - 12.2021
- Managed event planning and execution using strong attention to detail and communication skills
- Oversaw event day tasks and responded to last-minute changes and challenges
- Resolved any issues that arose during events in a professional manner while maintaining composure under pressure
- Oversaw display setup and breakdown for events and promotional events
- Communicated regularly with participants throughout the duration of each event project cycle
- Established and maintained good working relationships with venue managers and suppliers
- Coordinated and monitored vendors to ensure timely delivery of services for successful event execution
- Provided excellent customer service to enhance client relationships
Promotional Brand Ambassador Model
Casamigos Tequila
Las Vegas, NV, USA
05.2018 - 09.2019
- Facilitated consumer product sampling at local events
- Leveraged strong communication skills to interact with customers and clients in a professional manner
- Interacted with customers to gather feedback and promote brand awareness
- Represented the company's brand at industry events, expos, and trade shows
- Set up and arranged displays and demonstration areas to attract attention of prospective customers
Lead Bartender
Marquee Dayclub/Nightclub
Las Vegas, NV, USA
03.2011 - 10.2014
- Took on variety of roles, working flexible hours to meet fluctuating needs of family
- Provided childcare for multiple children at once
- Developed strong relationships with the children and their families
- Managed the children's daily routines, such as meal times, bath times, and bedtimes
- Cleaned up after the children to maintain a safe living environment
- Kept children's areas neat and tidy by putting away items and organizing
- Transported children to and from school, doctor appointments and extracurricular activities
- Assisted with housekeeping duties such as cleaning, laundry, and grocery shopping
Education
Associate in Arts (A.A.) -
Southwestern Illinois College
Granite City, IL07.2009
Associate in Science (A.S.) -
Southwestern Illinois College
Granite City, IL05.2006
Certification in Management -
Southwestern Illinois College
Granite City, IL05.2005
Skills
- Multitasking Abilities
- Problem-solving
- Dependable and responsible
- Time management
- Creative thinking
- Organizational skills
- Excellent communication
- Goal-oriented mindset
- Customer relations
- Relationship building
- Documentation skills
- Customer service
- Teamwork and collaboration
- Listening skills
- Reliability
- Self motivation
- Product and service knowledge
- Professionalism
Certification
Yoga Teacher Training, 200hrs
Languages
Spanish
Native or Bilingual
Timeline
Self Employed
Private Nanny
12.2021 - 10.2024
Event Coordinator
Casamigos Tequila
09.2019 - 12.2021
Promotional Brand Ambassador Model
Casamigos Tequila
05.2018 - 09.2019
Lead Bartender
Marquee Dayclub/Nightclub
03.2011 - 10.2014
Associate in Science (A.S.) -
Southwestern Illinois College
Certification in Management -
Southwestern Illinois College
Associate in Arts (A.A.) -
Southwestern Illinois College