Summary
Overview
Work History
Education
Skills
Timeline
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Gabriela Bumanglag

Bremerton,WA

Summary

Dedicated loan officer with a passion for finance and a commitment to excellence. As a military spouse, skilled at navigating various environments and utilizing resilience to thrive in dynamic situations. Currently pursuing an MBA, enhancing skills in strategic management and financial analysis. Proven track record of providing exceptional customer service and delivering tailored financial solutions to meet individual needs. A versatile professional poised to contribute valuable expertise and drive results in the financial industry. Bilingual (Polish).

Overview

3
3
years of professional experience

Work History

Mortgage Loan Officer

Navy Federal Credit Union
Silverdale, WA
05.2021 - Current
  • Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
  • Developed and maintained relationships with local real estate agents.
  • Educated customers regarding actions and strategies for debt repayment.
  • Gathered client debt, credit and income information to determine loan eligibility.
  • Complied applications and paperwork and double-checked for accuracy.
  • Verified applicant information by consulting with outside agencies, credit bureaus and businesses.
  • Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information.
  • Assisted call center department to guide credit union's members with their mortgage inquires.

Customer Service Representative

Farmers Insurance Agency
Poulsbo, WA
03.2021 - 05.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Maintained knowledge of current promotions, guidelines and payment policies.

Account Administrative Representative

Kaiser Permanente
San Diego, CA
09.2020 - 12.2020
  • Performed database maintenance
  • Researched tasks to support the contract administration

Education

MBA - Business

Western Governors University
Salt Lake City, UT
03-2024

Bachelor of Arts - International Affairs

Northern Arizona University
Flagstaff, AZ
05.2019

Skills

  • Excellent communication
  • Time management
  • Attention to detail and quality
  • Active listening
  • Decision-making
  • Team building
  • Planning & organizing
  • Strategic sourcing
  • Goal setting
  • Accounting Knowledge
  • Financial Statement Preparation
  • Critical Thinking

Timeline

Mortgage Loan Officer

Navy Federal Credit Union
05.2021 - Current

Customer Service Representative

Farmers Insurance Agency
03.2021 - 05.2021

Account Administrative Representative

Kaiser Permanente
09.2020 - 12.2020

MBA - Business

Western Governors University

Bachelor of Arts - International Affairs

Northern Arizona University

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Gabriela Bumanglag