Gabriela Corona-Lopez
Santa Ana,CA
Summary
To obtain a position to that would allow me to learn new technologies and skills while using my precious experiences to improve beyond my abilities. As well gaining the opportunity of working with others to achieve company goals. I am a hardworking employee and responsible.
Overview
13
13
years of professional experience
Work History
Dental Billing Specialist
Western Dental
Orange, CA
10.2024 - 05.2025
- Processed patient insurance claims using advanced billing software.
- Reviewed dental treatment codes for accuracy and compliance.
- Communicated with patients regarding billing inquiries and payment options.
- Submitted appeals for denied claims as needed and followed up on status updates from payers.
- Processed insurance claims and submitted them electronically to the appropriate payer.
- Submitted claims to insurance companies.
- Performed insurance verification, pre-certification and pre-authorization.
Cash Poster
Western Dental Corp.
Orange, CA
12.2017 - 10.2024
- Updated patient accounts as necessary based on changes made by insurance companies.
- Reviewed electronic remittance advice from payers for accuracy prior to posting payments.
- Assisted with month-end closing activities such as balancing accounts receivable reports.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Maintained positive working relationship with fellow staff and management.
File Clerk
Western Dental Corp.
Orange, CA
12.2016 - 01.2017
- Added new material to file records or created new records.
- Input data into computer systems to support document and information retrieval.
- Scanned documents into electronic database system for archiving purposes.
- Processed incoming mail by sorting, batching, and distributing documents for filing.
- Pulled files for staff, management and third-party requests.
- Scanned and filed forms, reports, correspondence and receipts.
- Prepared labels for new files and folders as needed.
- Organized and filed documents according to established procedures.
- Worked with cross-functional teams to achieve goals.
Auditor
Western Dental Corp.
Orange, CA
02.2014 - 12.2015
- Supported efficient accounting operations with high-quality administrative support.
- Verified accuracy of budgeting procedures by comparing actual figures against projected targets.
- Maintained accurate accounts for cash, fixed assets and other transactions.
- Reviewed client documentation including contracts, invoices, bank statements.
Customer Service Representative
Western Dental Corp.
Orange, CA
05.2013 - 07.2013
- Collected deposits or payments and arranged for billing.
- Consulted with customers to resolve service and billing issues.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Prepared and evaluated CRM reports to identify problems and areas for improvement.
Insurance Verification Specialist
Western Dental Corp.
Orange, CA
11.2012 - 03.2013
- Worked with cross-functional teams to achieve goals.
- Conducted insurance verifications for patient eligibility and benefits coverage.
Education
High School Diploma -
Santa Ana High School
Santa Ana, CA06-2011
Some College (No Degree) -
Santa Ana College
Santa Ana, CASome College (No Degree) -
Colleen O'Hara's Beauty Academy
Santa Ana, CASkills
- Microsoft Word, Excel, and PowerPoint
- Familiar with Copy Machine and Fax Machine
- Taking payments
- Verifying Insurance Eligibility and Benefits
- Answering Calls and Assisting Patients
- Account Auditing
- Payment Processing
- Account Audits
- Problem-Solving
- Flexible and Adaptable
- Calm Under Pressure
- Multitasking
- Data Entry
- Microsoft Word
- Analytical and Critical Thinking
- Insurance claims processing
- Payment authorization
Accomplishments
- Tracing
- Auditing Patients General Account
- Insurance Poster
- EXPERIENCE
- Western Dental (Insurance Verification)2012-2013
- Vanessa Barrios:
Languages
Timeline
Dental Billing Specialist
Western Dental
10.2024 - 05.2025
Cash Poster
Western Dental Corp.
12.2017 - 10.2024
File Clerk
Western Dental Corp.
12.2016 - 01.2017
Auditor
Western Dental Corp.
02.2014 - 12.2015
Customer Service Representative
Western Dental Corp.
05.2013 - 07.2013
Insurance Verification Specialist
Western Dental Corp.
11.2012 - 03.2013
High School Diploma -
Santa Ana High School
Some College (No Degree) -
Santa Ana College
Some College (No Degree) -
Colleen O'Hara's Beauty Academy