Gabriela Cuevas

Crafted a wide range of specialty cocktails to enhance guest satisfaction at Pappadeaux.

Successfully handled high-pressure situations while maintaining a welcoming atmosphere.

Implemented sanitation, safety, and legal policies to support a safe working environment.

Collected and input data accurately for commercial and political operations at Competitive Edge.

• Conducted monthly and quarterly performance reviews and provided developmental feedback to enhance team effectiveness.
• Able to utilize sales procedures to increase acquisition.
• Managed and coached sales team to refine skills and achieve quota.
• Strong in oral and written communication.

• Maintained QA standards and ensured calls were compliant.
• Placed outbound calls to promote NFL Sunday ticket and upgrade DIRECTV packages, enhancing customer engagement.
• Engaged customers using strong interpersonal communication skills.