Gabriela Duran
Stratford,New Jersey
Summary
Skilled medical department professional offering several years of experience cultivating seamless office operations. Personable and detail-oriented with a proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software. Practiced problem-solver with friendly, caring mentality and excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hospital Unit Representative
Morristown Medical Center
Morristown, NJ
10.2022 - Current
- Managed patient records, scheduled appointments, and coordinated admissions, discharges, and transfers.
- Handled clerical tasks including phone communication, filing, and document organization.
- Assisted patients and families with inquiries and paperwork, ensuring a smooth experience.
- Collaborated with departments to maintain workflow and resolve operational issues.
- upheld customer service excellence across administrative processes.
- Assisted with training new unit representatives on company policies and procedures.
High School Mentor
Montclair State University NJ
Montclair, NJ
07.2021 - 12.2022
- Provided guidance and support to high school students in various areas, such as academic performance, career development, and personal growth.
- Monitored student progress by regularly attending parent-teacher conferences.
- Led workshops on topics such as goal setting, stress management and college readiness for both mentors and mentees alike.
- Encouraged positive behavior through modeling appropriate social skills and interactions with peers.
Pharmacy Technician
Walgreens
Wyckoff, NJ
08.2020 - 12.2022
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Education
Bachelor of Science - Biology
Montclair State University
Montclair, NJ12-2023
Skills
- Patient record management
- Appointment scheduling
- Document organization
- Customer service
- Workflow coordination
- Data entry
- Effective communication
- Problem solving
- Team building
- Microsoft dynamics 365
Certification
- EMT certification
Languages
Spanish
Native/ Bilingual
Affiliations
- EMS at Montclair State University– sponsored by local, hospitals, and nursing organizations; work as
- a volunteer Certified CPR member
- Vice President of the Pre- Medical club at Montclair State University.
- Treasurer of the Biology club at Montclair State University.
- Pipeline Program with Hackensack School of Medicine.
Timeline
Hospital Unit Representative
Morristown Medical Center
10.2022 - Current
High School Mentor
Montclair State University NJ
07.2021 - 12.2022
Pharmacy Technician
Walgreens
08.2020 - 12.2022
Bachelor of Science - Biology
Montclair State University
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