Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gabriela Duran

Roswell,NM

Summary

Self-motivated professional, highly experienced in guest services and customer services. Recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Responsible professional with several years of experience in fast-paced service settings, keeping customers happy, and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Dr Gonzalo Corona MD
Roswell, New Mexico
08.2025 - Current
  • Scheduled appointments using electronic medical records system accurately.
  • Greeted patients warmly and managed front desk operations efficiently.
  • Answer phone calls and address patients.
  • Maintain a clean and organized workspace.
  • Collected patient information and verified insurance details effectively.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Processed patient payments and managed billing inquiries professionally.

Waitress/Busser

La Gran Victoria
Roswell, New Mexico
01.2022 - Current
  • Guide guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments.
  • Ensure orders are filled quickly, accurately, and meet quality standards.
  • Maintained a clean work area, kept organized and stocked items as needed.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Provided exceptional customer service in a busy dining environment.

Education

High School Diploma -

Roswell High School
Roswell, NM
05-2025

Skills

  • Customer service
  • Appointment scheduling
  • Electronic records management
  • Effective communication
  • Team collaboration
  • Cash handling
  • Front desk operations
  • Multitasking and organization
  • Fluent in English and Spanish
  • Meeting arrangements

Languages

English
Professional
Spanish
Professional

Timeline

Front Desk Receptionist

Dr Gonzalo Corona MD
08.2025 - Current

Waitress/Busser

La Gran Victoria
01.2022 - Current

High School Diploma -

Roswell High School

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