Gabriela Fernandez
Marietta,OK
Summary
Dynamic and results-driven professional with extensive experience at McDonald's, excelling in food safety and sanitation practices. Proven ability to enhance kitchen efficiency and customer satisfaction through effective problem-solving and teamwork. Skilled in cooking and compliance, consistently delivering high-quality service while maintaining a clean and organized environment.
Overview
14
14
years of professional experience
Work History
Cafeteria Worker
OPAA! Food Management
09.2022 - 05.2024
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Received and stored incoming supplies according to procedures.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
- Served food according to temperature, safety, and presentation guidelines.
- Tracked meal purchases and accepted payments at cash register.
- Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.
- Provided exemplary service to students, staff, and visitors.
- Supported inventory management efforts by conducting regular counts and reporting discrepancies to supervisors promptly.
- Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
- Reduced food waste through careful portion control and monitoring product expiration dates.
- Handled special dietary requests from customers with care, ensuring their needs were met while adhering to established protocols.
- Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
- Collaborated with kitchen staff to monitor ingredient levels, making necessary adjustments to maintain optimal supplies without compromising quality or freshness.
- Supported menu planning efforts by providing input on popular dishes and customer preferences.
- Managed special dietary requests efficiently, ensuring all patrons were accommodated without significant wait times.
- Ensured clean and welcoming environment by diligently cleaning tables and counters after meal services.
- Delivered meals to tables, providing personal touch that increased customer satisfaction.
- Managed inventory effectively, reducing waste with accurate tracking of supplies and timely reordering.
- Streamlined dishwashing and cleaning processes, minimizing downtime and keeping cafeteria in top condition.
- Prepared variety of nutritious meals to meet diverse dietary needs and preferences.
- Improved kitchen efficiency by organizing food preparation areas and streamlining workflows.
Crew Leader
Academy Sports Outdoors
10.2021 - 07.2022
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
General Manager
McDonald's
08.2010 - 10.2021
- Cleaned and sanitized surfaces, tools, and equipment.
- Restocked condiments, beverages, and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared ingredients and recipe components ahead of time.
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Received and stored incoming supplies according to procedures.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
- Served food according to temperature, safety, and presentation guidelines.
- Tracked meal purchases and accepted payments at cash register.
- Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.
- Provided exemplary service to students, staff, and visitors.
- Supported inventory management efforts by conducting regular counts and reporting discrepancies to supervisors promptly.
- Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
- Reduced food waste through careful portion control and monitoring product expiration dates.
- Handled special dietary requests from customers with care, ensuring their needs were met while adhering to established protocols.
- Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
- Collaborated with kitchen staff to monitor ingredient levels, making necessary adjustments to maintain optimal supplies without compromising quality or freshness.
- Supported menu planning efforts by providing input on popular dishes and customer preferences.
- Managed special dietary requests efficiently, ensuring all patrons were accommodated without significant wait times.
- Ensured clean and welcoming environment by diligently cleaning tables and counters after meal services.
- Delivered meals to tables, providing personal touch that increased customer satisfaction.
- Managed inventory effectively, reducing waste with accurate tracking of supplies and timely reordering.
- Streamlined dishwashing and cleaning processes, minimizing downtime and keeping cafeteria in top condition.
- Prepared variety of nutritious meals to meet diverse dietary needs and preferences.
- Improved kitchen efficiency by organizing food preparation areas and streamlining workflows.
Education
High School Diploma -
Excell High School
Minnetonka, MN05.2024
Skills
- Dishwashing
- Sanitation practices
- Cooking
- Problem-solving
- Cleaning and sanitation
- Kitchen support
- Compliance
- Food safety
Languages
Spanish
Native or Bilingual
Timeline
Cafeteria Worker
OPAA! Food Management
09.2022 - 05.2024
Crew Leader
Academy Sports Outdoors
10.2021 - 07.2022
General Manager
McDonald's
08.2010 - 10.2021
High School Diploma -
Excell High School